Job Description
Senior Client Insight Specialist, Sales Effectiveness
Wroclaw, Poland
The Sales Effectiveness Team is part of the Insurance Marketing & Distribution organization and serves as a strategic research and analytics partner to broker- and client-facing teams. You will help develop tools and insights for annual planning, event management, and go-to-market activities, supporting the execution of underwriting strategy and strategic projects for the Insurance segment in the Americas. This role is key to ensuring that high-quality data, tools, and analysis provide the insights needed to succeed in the marketplace. You will analyze operational data from internal and external sources, identify root causes and trends, and communicate actionable findings to stakeholders across the organization.
What you’ll be doing
What will your essential responsibilities include?
- Translate analysis into compelling stories and opportunities that engage key business leaders and advance AXA XL’s client-centric agenda.
- Research clients, brokers, and markets, combining qualitative and quantitative data from internal and external sources to identify trends and develop actionable business recommendations.
- Collaborate with business partners to highlight value-added services, including risk-prevention assessments, site visits, and claims solutions.
- Use customer data, advanced analytics, and forward-looking insights to deepen understanding of the client and broker portfolio and drive greater customer engagement and loyalty.
- Use data and research tools, including Copilot, Power BI, SQL, Qlik, and infographics, to create meaningful presentations for stakeholders at all levels.
- Partner with the Marketing team to maximize AXA XL’s potential and strengthen its market presence.
- Collaborate with Reinsurance Client Intelligence to leverage the team’s capabilities and deliver high-quality tools and services.
- Contribute to large-scale projects and initiatives involving a broad range of business stakeholders.
What you’ll bring
We’re looking for someone who has these abilities and skills:
- Analytical thinking and problem-solving skills.
- Experience in a customer- or client-facing role involving the collection and analysis of data and insights, such as research, surveys, and other forms of analysis.
- Intermediate knowledge of data analysis and visualization tools, such as Copilot, Power BI, SQL, and Qlik.
- Proficiency in Microsoft Office, particularly Word, Excel, and PowerPoint.
- Stakeholder management and communication skills.
- Ability to work to tight deadlines and deliver consistently within agreed timeframes.
- Proven ability to manage large-scale projects and initiatives.
Desirable experience, but not essential:
- Experience with market research methodologies or a background in insurance, economics, marketing, or finance would be an asset.
Who WE are
AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.
How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty.
With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.
Learn more at axaxl.com
What we OFFER
Inclusion
AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It’s about helping one another — and our business — to move forward and succeed.
- Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe.
- Robust support for Flexible Working Arrangements
- Enhanced family-friendly leave benefits
- Named to the Diversity Best Practices Index
- Signatory to the UK Women in Finance Charter
Learn more at axaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer.
Total Rewards
AXA XL’s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do.
We’re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence.
Sustainability
At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.
Our Pillars:
- Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society – are essential to our future. We’re committed to protecting and restoring nature – from mangrove forests to the bees in our backyard – by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
- Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
- Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
- AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day – the Global Day of Giving.
For more information, please see axaxl.com/sustainability.