Director, Relationship Management, Corporate Client Group

Job Description

Mobility
This role requires travel within the Greater Toronto Region.

What is the opportunity?

In this role, you will contribute to and draw upon the global expertise and resources of Canada's largest financial institution to tailor financial solutions to assist clients in meeting their strategic objectives. You are part of a team of relationship managers, aligned to our corporate segment, defined as organizations with annual sales revenue over $100MM. You will deliver a superior client experience, drive new client acquisitions, deepen and grow existing client relationships and profitability. You excel at delivering timely and relevant financial advice to corporate businesses within your industry of focus, aligning sales, products, risk policy and market strategies to deliver customized solutions specific to your clients’ needs. 

What will you do?

• Provide an exceptional client experience by delivering proactive and customized business and financial advice, bringing the full breadth of RBC to clients
• Develop and maintain a business pipeline, win new business, grow P&L of existing portfolio, and collaborate with partners to close transactions sufficient in number to meet revenue plans
• Develop a strategic understanding of the client’s business model, market position, and growth/divestiture plans and understand opportunities and risks that will impact business performance
• Develop a mutual understanding of client needs for creation, protection and realization of shareholder value. Achieve and maintain position as a trusted strategic advisor
• Engage with broad range of RBC partners and functions to develop and implement robust strategies for each client and prospect, to meet identified needs, pitch ideas and maximize revenue and Return on Equity (“ROE”)
• Create and deliver a superior/full customer experience to each client through careful pre-call research and planning, a ‘consulting’ approach, and regular client relationship reviews with Ownership/Senior Executives
• Monitor progress against client strategies regularly with partners and clients, evaluating success against revenue targets, and taking action as required
• Work closely with CCG Finance team to ensure proper risk oversight
• Create and deliver a superior/full customer experience to each client through careful pre-call research and planning, a ‘consulting’ approach, and regular client relationship reviews with Ownership/Senior Executives

What do you need to succeed?

• Undergraduate degree with a focus in Business, Finance or Economics
• 8+ years’ experience in Corporate Banking, Investment Banking, Corporate Finance/Advisory, and/or Commercial Banking
• Analytical and technical skills and ability to quickly assess capital structure, financial requirements, and risk considerations
• Fine-tuned sales and marketing orientation.  Must possess strong interpersonal skills and the ability to work effectively in a team environment
• Highly developed EQ and ability to navigate complex organizational dynamics
• Professional written and verbal communication skills
• Ability to perform well under pressure, meet time sensitive deadlines, prioritize work and multi-task responsibilities while coordinating team members
• Commitment to task and attention to detail
• Demonstrated leadership capabilities

Nice to have:

• MBA, CPA, CFA or other relevant professional designation
• Experience working with corporate clients in public sector and/or consumer goods and services
• Experience with complex enterprise-level sales involving long sales cycle (6 – 18 months) and multiple stakeholder groups
• Experience with sales and/or servicing Founder/Owner, Shareholder, Board, C-suite level audiences

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work

Job Skills

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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.