About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.
Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.
Job Description
Team Summary:
Software Test Engineering Consultants are responsible for developing, applying, and maintaining quality standards for company products. The role involves creating and executing software test plans, analyzing and writing test standards and procedures, and maintaining documentation of test results. Software Test Engineering Consultants analyze test results and recommend corrective actions to ensure product quality and reliability.
What a Consultant, Software Test Engineering does at Visa:
- Leads test strategy, solution validation, and delivery activities across one or more projects, communicating outcomes and recommendations to stakeholders.
- Provides oversight and guidance to team members responsible for testing, certification, and quality-related activities across multiple products and solutions.
- Takes ownership of testing and solution readiness activities for assigned initiatives, ensuring successful delivery and client outcomes.
- Designs and reviews test approaches, test artifacts, and validation activities while partnering with stakeholders to ensure business and technical requirements are met.
- Drives troubleshooting, root cause analysis, and implementation of preventative measures for technical, operational, and application-related issues.
- Serves as a subject matter expert, providing guidance on testing, certification, product capabilities, implementation considerations, and continuous improvement opportunities.
- Partners with internal and external stakeholders to assess requirements, identify risks, and recommend appropriate testing and validation approaches.
- Communicates project status, quality outcomes, risks, and recommendations across multiple concurrent initiatives.
- Supports the expansion of test automation, self-service capabilities, and process improvements that enhance efficiency, scalability, and client experience.
- Reviews testing and automation deliverables, promoting consistency, quality standards, and best practices.
- Provides technical consultation and guidance to clients and stakeholders, helping them navigate testing, certification, and solution adoption requirements.
- Coaches and mentors team members through knowledge sharing, informal training, and development of reusable assets, frameworks, and best practices.
- Participates in strategic technology initiatives that support new capabilities, improve client experience, and enhance operational effectiveness.
Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.
Qualifications
What you will need:
- All roles require digital fluency, including the ability to work with emerging technologies such as Generative AI tools (e.g. ChatGPT, Microsoft Copilot) to support everyday work.
- 3+ years of relevant work experience with a bachelor's degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD.
What will also help:
- 3+ years of relevant work experience with a Bachelor's Degree or equivalent combination of education and experience.
- Experience in payments, financial services, technology consulting, implementation, certification, client support, or customer-facing technical roles.
- Proven ability to act as a trusted advisor to clients, translating business requirements into practical technical solutions.
- Strong analytical, troubleshooting, and problem-solving skills with experience resolving complex integration, connectivity, or payment processing issues.
- Experience working with APIs, web services, system integrations, networking concepts, and modern digital platforms.
- Ability to provide technical consultancy and guidance to internal and external stakeholders across varying levels of technical expertise.
- Experience supporting technology transformation, automation, self-service platforms, or process improvement initiatives.
- Strong stakeholder management, communication, presentation, and relationship-building skills.
- Ability to manage multiple priorities and client engagements while demonstrating sound judgement and independent decision-making.
- Knowledge of Agile delivery methodologies, continuous improvement practices, and customer-centric solution delivery.
- Experience leveraging data and operational insights to drive recommendations, improve client outcomes, and support business objectives.
- Demonstrated adaptability, curiosity, and a commitment to continuous learning in an evolving technology and payments landscape.
Visa is an EEO Employer
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.