We are looking for an experienced and influential Cross-Line of Business (LoB) Underwriting Product Owner to help shape the future of Zurich’s underwriting platforms, including Neo Pre-Bind and Z-Horizon+. This is a high-impact role at the centre of underwriting transformation, providing clear business ownership, prioritisation and decision-making across multiple Lines of Business, segments and geographies.
The successful candidate will play a critical role in ensuring that common underwriting capabilities are designed once, reused wherever possible and delivered in line with the CAPDAN principle: Common as Possible, Different as Needed. By aligning senior stakeholders, delivery teams and underwriting communities, this role will help reduce fragmentation, improve delivery confidence and protect the business value and return on investment into our strategic platforms.
Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.
What you will do
- Own and maintain the cross-LOB underwriting vision and drive business strategy to bring a clear underwriting view to future priorities, including for theNeo Pre-Bind and Z-Horizon+ roadmaps – considering the needs and opportunities for UW tooling today, and how those will evolve as technologies like AI rapidly expand
- Provide clear business direction and prioritisation to Business Analysts, delivery teams, platform teams and change stakeholders.
- Apply CAPDAN consistently to ensure common underwriting capabilities are standardised and reused wherever possible.
- Engage and align senior stakeholders across Group, Business Units, Lines of Business and underwriting communities.
- Manage competing priorities and resolve conflicts between local requirements and enterprise-wide outcomes.
- Shape and prioritise the cross-LOB underwriting backlog, ensuring requirements are clear aligned to business priorities.
- Work closely with post-bind, operations, technology and change teams to ensure an aligned end-to-end underwriting journey.
- Own execution of business case preparation, investment prioritisation and tracking of expected benefits and value realisation.
- Champion adoption by ensuring delivered capabilities are embedded into day-to-day underwriting practice.
What you bring
- Strong experience of underwriting processes, ideally across multiple Lines of Business, segments or business units.
- Experience in strategic thinking and vision setting, ideally in the context of solutions to support the UW community
- Ability to consider the needs and opportunities for UW tooling today, and how those will evolve as technologies like AI rapidly expand
- Proven ability to operate as a Product Owner, business lead or transformation owner in a complex change environment.
- Experience shaping product roadmaps, prioritising backlogs and working closely with business, technology and delivery teams.
- Excellent stakeholder management skills, with the confidence to influence, challenge and align senior leaders.
- Strong judgement and decision-making capability, including the ability to make balanced decisions in ambiguous or time-sensitive situations.
- A practical understanding of standardisation, reusability and process optimisation across large-scale platforms or operating models.
- Clear and structured communication skills, with the ability to translate complex business and platform topics into actionable priorities.
- Experience working across levels (including C-suite) in large, international or matrixed organisations would be an advantage.
- Professional underwriting qualifications or relevant product, agile or change delivery certifications would be beneficial.
Why join us?
This is a rare opportunity to take on a visible and strategically important role in a major underwriting transformation programme. You will work with senior stakeholders across the business, influence how Zurich’s underwriting platforms evolve, and help deliver more efficient and insights-driven underwriting journeys across the enterprise.
You belong here.
Imagine working in one of the world’s most sustainable workplaces. At Quai Zurich Campus, you’ll enjoy an environment designed to help you thrive, with benefits that support your well-being and impact, and opportunities to perform at your best, surrounded by top talent and supportive colleagues.
You’ll have access to healthy food options, fitness facilities, and bright, collaborative spaces that spark creativity. Located in the heart of Zurich on the shores of Lake Zurich, the campus offers excellent public transportation links, making your commute simple.
Grow with us through access to learning resources, on-the-job development, and continuous empowerment and support. Be part of a team that is creating a brighter future together.
About Us
Zurich is a leading multi-line insurer, serving over 82 million customers in more than 200 countries and territories with more than 65,000 employees.
For over 150 years, Zurich has been transforming insurance – offering not just protection, but also prevention services that promote well-being and climate resilience.
Guided by our purpose to ‘create a brighter future together,’ we aim to be one of the most responsible and impactful businesses in the world.
We look forward to receiving your online application today!
Information for recruitment agencies
Zurich does not accept any applications from recruitment agencies for this position. We refuse any responsibility for unsolicited applications, as well as any associated fees.
Why Zurich
At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?
We are an equal opportunity employer who knows that each employee is unique - that’s what makes our team so great!
Join us as we constantly explore new ways to protect our customers and the planet.
- Location(s): CH - Zürich
- Remote working: Hybrid
- Schedule: Full Time
- Recruiter name: Grace Cunningham