JOB DESCRIPTION: Operations SupervisorREPORTS TO: Boutique Manager / Operations Manager Job purpose Working with the Boutique Management, the Operations Supervisor is responsible for the day-to-day management of the non-selling functions of the Boutique. Responsibilities include supervising shipping and receiving, after sales, inventory control, loss prevention, POS functions, facilities maintenance and assisting in management of all areas of Boutique operations as needed. Tasks and responsibilities • Ensure that all shipping and receiving functions that affect the store inventory are processed accurately by verifying purchase orders and ticketing and auditing the validation and verification reports. • Maintain an orderly and neat stock and receiving area as well as the general maintenance of the store, ensuring merchandise is properly ticketed. • Participate in all inventory and cycle counts. • Oversee compliance of all associates with established Company policies, procedures, and standards, such as safekeeping of Company funds and property, personnel practices, security, inventory management, sales and record-keeping procedures. • Train, coach, and lead all associates in execution of operations tasks, i.e POS procedures, return procedures, alteration requests, safety and security procedures, etc. • Monitor the accuracy of receiving, transfers, damages, and returns-to-vendor (RTV's to Corporate to maintain the accuracy of the inventory. • Ensure that adequate security exists and that physical facilities align with safety codes and ordinances. • Previous retail stock/shipping/receiving experience • Produce and maintain operational reports and records to ensure adherence to Company policies and procedures. • Ensure that all back-of-house operations are properly set-up and organized • Lock and secure the store and oversee compliance with all opening/closing and security procedures. • Assist with the process of payroll management, and scheduling of associates, and ensure compliance with payroll budgets. • Help address problems in store's service, efficiency, and productivity. • Provide and inspire outstanding service to our customers.

Operations Supervisor - San Diego Fashion Valley

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