People Management & Development
- Translate strategic business goals into concrete individual targets, regularly monitoring and assessing staff performance against these goals.
- Delegate tasks efficiently and effectively within the team.
- Provide constructive and qualitative feedback, coaching, and identify training needs for staff development.
- Identify manpower requirements, recruit, and retain top talent to ensure the right skill mix.
- Support individual career aspirations and staff development opportunities.
- Review organisational structure and develop successors for critical roles.
- Empower managers and supervisors to build and lead their own teams, coaching them in managing their team members effectively.
- Provide clear direction and follow up closely on work progress with direct reports.
- Act as an advocate for creative and innovative ideas, converting them into actionable strategies.
- Foster a positive team spirit, encouraging curiosity, diversity, collaboration, and enhancing team synergies.
- Maintain a harmonious and productive working environment.
- Support the Boutique Manager/Director in effectively managing and controlling people costs.
- Assist in managing regrettable and controllable employee turnover to achieve Maison targets
Boutique Operations Management
- Oversee all daily operations of the Boutique to ensure smooth functioning.
- Manage stock levels to support business needs and prevent loss.
- Coordinate retail activities with internal departments including Merchandising, Visual Merchandising, and Client Development to align efforts with common corporate objectives.
- Ensure the upkeep of selling space, visual merchandising, and overall store image meet Dior standards.
- Implement and monitor daily work schedule for optimise Boutique resources.
- Guarantee adherence to all internal procedures and guidelines in line with Dior requirements.
- Regularly update on Boutique status and prepare necessary reports for management.
- Ensure strict compliance with all company policies and procedures.
- Ensure the Boutique operates in full compliance with all applicable labour laws and regulations.
PROFILE
Education & Professional Qualifications:
- Diploma or university graduate in Business Administration, Hospitality, Marketing, or a related discipline.
Work Experience:
- Minimum 9 years of relevant working experience, with at least 6 years at a managerial level within the luxury retail industry.
Other Requirements:
- Target-oriented with a strong client focus.
- Strategic thinker, well-organised, and capable of driving for results and delivering excellence.
- Possessing an entrepreneurial spirit and adaptability to change.
- Strong leadership and management capabilities.
- Excellent communication and interpersonal skills.
- Self-motivated, proactive and passionate about the luxury fashion industry.
- Able to perform effectively under pressure.