Processes
• Support the ideation and development of technology advancements (e.g., AI, automation, tooling) to enhance and scale CMS capabilities.
• Drive adoption of category strategies and embedding sustainability as part of the CMS processes.
• Support the input of design and requirements for the platform and tools strategy for CMS.
• Play a role in driving the adoption of AI and automation, across the services suite within the capability to demonstrate efficiencies, standardisation, and digitization.
• Leverage technology and best practices to streamline workflows and improve data accuracy and accessibility.
People & Talent
• Develop and maintain strong relationships with Contract Managers/Owners and SCM stakeholders including Strategic Supplier Relationship Managers, Sourcing Teams, Legal, compliance, Finance, Business Units, and applicable suppliers.
• Understands the geo-applicable stakeholder mapping for escalation management.
Risk Management
• Understands the supplier engagement risk profile to ensure risks are managed by the applicable risk control groups.
• Support key stakeholders where applicable to mitigate risks associated with CMS, including financial, operational, and reputational risks.
• Support effective governance and controls for supplier risk management across the bank.
• Support the resolution of risk exceptions.
• Support regulatory driven contract changes.
• Support the development and implementation of risk management strategies to minimize potential disruptions in the supply chain.
Governance
• Ensure CMS activities comply with internal policies, industry standards, and regulatory requirements.
• Understand SCM processes, systems, policy and procedure and able to provide guidance to SCM stakeholders.
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Lead the Group/Country Stakeholders to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
Key Stakeholders
• Head, SCM Contract Management Services, GPO
• Global Category Leads and Managers
• Strategic Supplier Relationship Managers
• Contract Managers/Owners
• Legal
• Compliance
• Finance/Tax
• Audit/Risk
• Applicable Suppliers
Other Responsibilities
• Embed Here for good and Group’s brand and values.