Job Summary
We are seeking a Senior Manager – GIAI Technology to lead the capabilities of the Senior Product Owner and Delivery Manager including product management, business analysis and release planning across strategic GIAI technology platforms. The role will act as the bridge between business users, audit stakeholders and technology delivery teams, ensuring business needs are translated into high-quality, developer-ready requirements and delivered through a structured Agile framework.
This is a hands-on leadership role for someone who can move seamlessly between strategy, detailed requirements, delivery governance and stakeholder engagement. The successful candidate will be expected to drive outcomes, challenge constructively, improve ways of working and contribute beyond their immediate remit to support the wider GIAI technology strategy.
Key Responsibilities
Strategy
• Partner with business stakeholders, users and technology teams to define product vision, roadmap and priorities.
• Translate strategic objectives into executable product plans and delivery outcomes.
• Lead discovery sessions, workshops, persona reviews and user journey analysis.
• Establish clear prioritisation frameworks for competing business demands.
Business
• Own and maintain the product backlog.
• Write and review epics, features, user stories, acceptance criteria and non-functional requirements.
• Ensure requirements are clear, testable and traceable from business objective through to delivered capability.
• Define and maintain Definition of Ready and Definition of Done standards.
• Drive continuous improvement in requirements quality and delivery predictability.
Processes
• Lead Program Increment planning and release train activities.
• Manage dependencies across teams and platforms.
• Support sprint planning, backlog refinement and release readiness activities.
• Monitor delivery progress, risks and impediments and drive timely resolution.
• Ensure delivery aligns with agreed business outcomes and strategic goals.
• Act as the primary interface between business stakeholders and technology teams.
• Present progress, risks and recommendations to senior leadership.
• Facilitate decision-making across diverse stakeholder groups.
• Build strong relationships across Audit, Technology, Risk and Control functions.
• Quality & Continuous Improvement
• Champion user-centric design and data-driven decision making.
• Drive improvements in governance, requirements management and delivery practices.
• Promote use of AI-enabled product management and analysis techniques where appropriate.
• Identify opportunities to simplify processes and improve user experience.
People & Talent
• Provide cross-functional leadership to internal teams and be responsible for team members development and performance.
• Ability to coach and mentor wider business analysis and product team - playing a key role in elevating the overall capabilities around the Business domain and product knowledge.
Risk Management
• Manage the Bank’s, and, Group Internal Audit and Investigations projects and change initiatives in line with enterprise risk management standards, deploying effective controls and sustainable risk management processes.
Governance
• Lead Program Increment planning and release train activities.
• Manage dependencies across teams and platforms.
• Support sprint planning, backlog refinement and release readiness activities.
• Monitor delivery progress, risks and impediments and drive timely resolution.
• Ensure delivery aligns with agreed business outcomes and strategic goals.
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead Group Internal Audit and Investigations to achieve the outcomes set out in the Bank’s Conduct Principles.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
• Group Internal Audit and Investigations
• Group Technology
Skills and Experience
• Agile Development
• Requirements Analysis
• Agile Methodologies
• Relationship Management
Engineering Graduate with specialization in IT/Computer Science with 14+ years of working experience.
Qualifications
• Significant experience in Product Management, Product Ownership or Senior Business Analysis roles.
• Strong experience working within Agile environments.
• Demonstrated ability to write high-quality features, user stories and acceptance criteria.
• Experience managing large, complex backlogs and multi-team delivery programmes.
• Proven track record of leading business and technology stakeholders through change.
• Experience presenting to senior executives and influencing strategic decisions.
• Knowledge of software development lifecycle, testing and release management practices.
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.