In this role, you’ll make an impact in the following ways:
- Work with large, complex external clients to provide a top-class service
- Demonste strong organizational skills and adhere to service standards and regulatory requirements
- Develop a level of expertise within the client’s OMS (Aladdin / Bloomberg etc)
- Support the implementation of process improvements to enhance operational efficiency, leveraging data-driven insights and innovative solutions.
- Collaborate with cross-functional teams to resolve complex client issues, utilizing expertise to provide effective solutions
- Support strategic initiatives contributing to the overall business strategy
- Develop more junior members of staff to maximize individual contributions, professional growth, and effective team collaboration
- Establish and maintain excellent relationships with all stake-holders and partners including clients; front, middle and back office; counterparties and vendors
To be successful in this role, we’re seeking the following:
- Proven experience working with large, complex clients, resolving critical, non-routine issues
- Operational exposure to a wide array of fund types and asset classes (equities, fixed income, derivatives, real assets)
- Operations or Middle Office experience
- Problem-solving skills, sound judgment, and experience analyzing complex information.
- Ability to lead and provide guidance to less experienced team members
- Track record in driving process improvement and leading efficiency initiatives
- Strong communications skills and an ability to collaborate with other groups, influence successful outcomes, and challenge views where appropriate.
- A team player, who is also comfortable to take individual ownership and initiative.
- Experience of working within an OMS would be advantageous but not essential