Discover your future at Citi
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Job Overview
The Wealth COO GAU is responsible for several areas including Wealth Controls, Supervision and Data Analytics activities. The Cross-disciplinary Controls role (C13) serves as a core execution partner within the COO Global Assessment Unit (GAU). In this role, the individual drives day-to-day Manager's Control Assessment (MCA) deliverables, prepares analytical assessments, coordinates governance artifacts, and maintains the operational integrity of the COO GAU risk and control profile in Citi Risk & Controls (CRC). The candidate will execute critical operational workflows across the end-to-end MCA lifecycle—including scoping, inherent risk evaluation, control inventory coordination, Continuous Risk Management (CRM) triggers, issue/loss event mapping, Annual Risk Assessment (ARA) packs, and Business Risk and Control Committee (BRCC) reporting.
Key Responsibilities & Deliverables
1. GAU Scoping & Profile Maintenance Support
- Execute and maintain the COO GAU scope of operations, Assessment Unit descriptions, organizational mapping (DSMT Managed Segments), products, jurisdictions, and legal entity dependencies.
- Facilitate the adoption and alignment of Global Process MCA Profiles (GPMPs) into the GAU, identifying applicable Level 3 Enterprise Business Process Taxonomy (CEAM) processes.
- Coordinate with stakeholders to ensure cascaded PRCM (Process, Risk, Control, Monitoring) content is reviewed within mandated SLAs.
2. Inherent Risk Evaluation & Rationale Formulation
- Conduct granular analyses of operational and compliance risks across COO front-to-back processes.
- Draft structured, fact-based Inherent Risk Rationales evaluating likelihood (frequency of occurrence) and significance of impact (financial loss potential and non-financial drivers: Regulatory, Reputation, Conduct, Business Disruption).
- Ensure all Tier 1–3 significant inherent risks, SOX-aligned risks, and Tier 1–2 regulatory obligations are accurately mapped and maintained.
3. Key Control Inventory Coordination & Design Support
- Partner with Control Owners and Process Owners to ensure all Key Controls mitigating Tier 1–3 risks are recorded in the central Control Inventory and meet Minimum Control Design Requirements (MCDRs).
- Track the completion of Control Design Assessments (CDA), Monitoring & Testing Design Assessments (MDA/TDA), and Operating Effectiveness Monitoring/Testing (OEM/OET) execution.
- Review control attributes ("5 Ws": Who, What, When, Where, Why) to verify clarity, completeness, and audit-readiness.
4. Continuous Risk Management (CRM) & Event Trigger Execution
- Monitor and track automated and manual CRM triggers in CRC (e.g., organizational changes, regulatory updates, process modifications, new product rollouts).
- Coordinate the review and disposition of CRM assessments within 45 calendar days of trigger confirmation, preparing impact analysis for the GAU Lead.
5. Regulatory Obligation, Loss Event (ORE) & Issue Mapping
- Review incoming Operational Risk Events (OREs) from the Loss Capture System (LCS) and Level 1–3 open issues in iCAPS impacting the COO GAU.
- Execute the mapping of OREs and issues to impacted PRCMs within the 30-day window to prevent backstop breaches.
- Coordinate with ICRM to agree and map relevant regulatory obligations and publications timely
6. QRR, ARA Execution & Meeting Management
- Drive the operational preparation for the Quarterly Risk Review, Annual Risk Assessment (ARA), assembling holistic data packs covering PRCM completeness, thematic review outputs, and CRM history.
- Coordinate reporting logistics, compile presentation decks, track attendee participation, document meeting minutes, and log GAU Owner sign-offs in CRC within required timelines.
Recommended Qualifications:
- Minimum of 6-10 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry.
- Ability to identify, measure, and manage key risks and controls.
- Strong knowledge in the development and execution for controls.
- Proven experience in control related functions in the financial industry.
- Proven experience in implementing sustainable solutions and improving processes.
- Understanding of compliance laws, rules, regulations, and best practices.
- Understanding of Citi’s Policies, Standards, and Procedures.
- Strong analytical skills to evaluate complex risk and control activities and processes.
- Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level.
- Strong problem-solving and decision-making skills
- Ability to manage multiple tasks and priorities.
- Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word.
- Experience with AI tools and generative AI workflows.
- Proficiency in designing and building robust Management Information (MI) reporting to drive data-informed decision-making.
- Bachelor's/University degree, Master's degree preferred
What we can offer you:
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.
By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
- Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
- A discretional annual performance related bonus
- Private medical insurance packages to suit your personal circumstances
- Employee Assistance Program
- Pension Plan
- Paid Parental Leave
- Special discounts for employees, family, and friends
- Access to an array of learning and development resources
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.
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Job Family Group:
Controls Governance & Oversight------------------------------------------------------
Job Family:
Cross-disciplinary Controls------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Analytical Thinking, Assessment, Business Acumen, Constructive Debate, Controls Lifecycle, Governance, Issue Management, Process Design, Risk Management Lifecycle, Stakeholder Management.------------------------------------------------------
Other Relevant Skills
Credible Challenge, Data Analysis, Laws and Regulations, Management Reporting, Policy and Procedure, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.------------------------------------------------------
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