Job Description

• Purpose of the role

To support the organisation, achieve its strategic objectives by the identification of business requirements and solutions that address business problems and opportunities. 

Accountabilities

• Identification and analysis of business problems and client requirements that require change within the organisation.
• Development of business requirements that will address business problems and opportunities.
• Collaboration with stakeholders to ensure that proposed solutions meet their needs and expectations.
• Support the creation of business cases that justify investment in proposed solutions.
• Conduct feasibility studies to determine the viability of proposed solutions.
• Support the creation of reports on project progress to ensure proposed solutions are delivered on time and within budget.
• Creation of operational design and process design to ensure that proposed solutions are delivered within the agreed scope.
• Support to change management activities, including development of a traceability matrix to ensure proposed solutions are successfully implemented and embedded in the organisation.

Vice President Expectations

• To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures..
• If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements..
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others..
• OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..
• Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.
• Manage and mitigate risks through assessment, in support of the control and governance agenda.
• Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
• Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.
• Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
• Adopt and include the outcomes of extensive research in problem solving processes.
• Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Join us as a “Process & Requirements Analyst-VP” and help us deliver a simpler, better and more balanced experience for our colleagues and leaders across the world.

As the Process & Requirements Analyst, you will play a critical role in transforming the bank through disciplined business analysis, requirements management and process design across complex change initiatives. You will independently facilitate stakeholder discussions, capture and translate complex business needs into clear documentation, map current-state journeys and shape practical future-state designs. You will identify pain points, dependencies and testing scenarios, and translate business requirements into functional requirements for technology delivery teams. Working confidently with global stakeholders and cross-functional teams, you will simplify ambiguity, challenge assumptions and maintain end-to-end traceability from business need through design, configuration, validation and testing. You will also partner with Change and Training leads to ensure launch collateral connects the new solution to the agreed requirements and intended benefits.

To be successful as a “Process & Requirements Analyst-VP”, you should have experience with:

Required Skills:

• Critical Reasoning, Curiosity & Attention to Detail: Must have strong analytical skills, be specific, tenacious, curious and quick to learn, with a focus on crystallizing requirements and problem statements. Should be proactive, ask the right questions, probe for clarity, and move at pace. You can look across requirements, connecting the dots across a broad set of requirements, to support creation of a coherent design solution.

• Business Analysis and Requirements Management: Independently facilitates complex stakeholder discussions, captures and analyses business needs, and translates them into clear, prioritised and traceable business and functional requirements.
• Process Mapping and Improvement: Creates clear current-state and future-state process maps, identifies pain points, dependencies and improvement opportunities, and uses tools such as Blueworks, Visio or comparable process mapping applications.

• Ability to work in dynamic, fast paced, agile environment. You are a really fast learner, understanding different information quickly, assimilating new information and being able to represent that clearly and coherently, in a manner that others, not involved, can understand.
• You are solutions oriented, credible with colleagues, People Leaders and senior leaders able to work across centres of excellence, colleague support, HR tech and the journey experience team, creating one coherent, aligned set of requirements and designs.

• Technology Change and Governance: Uses Jira to manage requirements, traceability, governance and version control across design, build and testing activities, and works effectively with technology delivery teams.
• Testing and User Acceptance: Defines realistic positive and negative test scenarios from requirements and process analysis, understands key dependencies and supports thorough user acceptance testing.
• Strategic Requirements Leadership: Translates strategic objectives into clear business outcomes, capability needs and prioritised requirements, ensuring alignment across multiple initiatives and stakeholder groups.
• Senior Stakeholder Management and Influencing: Builds trusted relationships with senior leaders, constructively challenges assumptions, facilitates evidence-based decisions and secures alignment where priorities or perspectives differ.
• Portfolio Prioritisation and Dependency Management: Assesses value, urgency, risk and delivery complexity to support prioritisation, while identifying and managing cross-functional dependencies, constraints and impacts.
• Risk, Controls and Design Governance: Embeds risk and control considerations into requirements and solution design, establishes clear decision records and traceability, and ensures appropriate governance throughout the delivery lifecycle.
• Benefits and Outcome Focus: Defines measurable outcomes and acceptance criteria, links requirements to intended benefits and uses evidence to confirm that delivered solutions address the original business need.

Additional Skills:

• Business English and Multinational Experience: Highly experienced in writing detailed specifications in business English and working with global stakeholders; experience supporting United Kingdom-based teams is highly desirable. Experience in Human Resources, Workday or process transformation environments is also desirable.

Leadership Capabilities:

• Lead Through Ambiguity: Provides structure and direction in complex or uncertain situations, makes sound decisions with incomplete information and maintains momentum while key issues are resolved.
• Cross-functional Leadership: Leads virtual and cross-functional teams through discovery, design and validation activities, clarifying accountabilities and creating an environment in which challenge and collaboration are encouraged.
• Decision Facilitation and Conflict Resolution: Surfaces trade-offs, resolves competing priorities and facilitates timely decisions, escalating material risks or unresolved issues with clear options and recommendations.
• Coaching and Capability Building: Coaches analysts and delivery colleagues, sets quality standards, provides constructive feedback and shares practical methods that strengthen requirements and process analysis capability.
• Executive Communication: Communicates complex information in a concise and compelling way, tailoring messages for senior audiences and presenting clear insights, impacts, recommendations and decisions required.
• Accountability for Delivery Quality: Sets expectations for quality, pace and governance, monitors progress and intervenes early to address gaps, ensuring requirements remain coherent, testable and aligned to agreed outcomes.

Basic/ Essential Qualifications:

• Bachelor’s degree

You may be assessed on critical reasoning, business analysis, requirements management, process mapping, stakeholder engagement, change and transformation, risk and controls, business acumen, strategic thinking, and digital and technology skills. Assessment may include a process-flow exercise or case-study discussion focused on gathering requirements, structuring delivery activities, managing stakeholders and supporting project execution.

This role will primarily be based in Chennai, India, with Pune accepted as a secondary location.

Core hours for this role are 10:00 AM to 7:00 PM IST, with flexibility required for key afternoon meetings. There is a policy to attend the office 3 days in a week on Monday, Tuesday and Wednesday of every week.