Personal Assistant, CABM

Job Summary

This is an exciting opportunity for an experienced Personal Assistant to provide high-quality executive and administrative support to two Managing Directors within CABM.

Operating in an international, fast-paced environment, you will play a key role in managing complex diaries, travel, expenses, meetings and stakeholder communications. You will work closely with senior leaders, Personal Assistants and business teams across different locations and time zones, ensuring that priorities are managed efficiently and sensitive matters are handled with professionalism and discretion.

The role offers broad exposure across CABM, the Europe & Americas region and the Standard Chartered Foundation, making it an excellent opportunity for someone who enjoys building trusted relationships, anticipating business needs and bringing structure to a demanding executive environment

Key Responsibilities

• Provide comprehensive administrative and diary support to two Managing Directors, including prioritising competing meeting requests and managing changing schedules.
• Coordinate complex international travel arrangements, including flights, accommodation, transfers, itineraries and relevant visa or passport requirements
• Prepare and process travel expenses and other claims accurately and within required timelines.
• Act as a key point of contact for internal and external stakeholders, managing calls, appointments and committee meetings.
• Coordinate with Personal Assistants, Business Planning Managers and support teams across the wider function to ensure effective communication and information sharing.
• Prepare and distribute meeting papers, presentations, spreadsheets, reports and other business documentation.
• Organise meetings, leadership events, team offsites, away days, town halls and client-related events, including venues, access, facilities and refreshments.
• Process relevant system transactions under delegated authority, including travel and expenses, procurement, IT requests and employee portal approvals.
• Support invoice verification, procurement activities, reimbursements and basic budget administration.
• Manage verbal and written enquiries, routing requests appropriately and ensuring clear, accurate and timely communication.
• Maintain shared folders, mailing lists and communication channels, and support delegated correspondence where required.
• Build effective relationships with senior stakeholders, external partners and support colleagues across countries and functions.Identify and escalate diary, travel, logistics, policy or operational risks in a timely manner.
• Maintain the highest standards of confidentiality, discretion, governance and professional conduct

Skills and Experience

• Exceptional organisational and time-management skills, with the ability to manage multiple priorities and deadlines.
• Strong diary management and coordination capability across global time zones.
• Excellent written and verbal communication skills, with a strong command of English.
• Confident stakeholder-management skills and the ability to communicate effectively with Managing Directors and other senior executives.
• Sound judgement and the ability to determine priorities in a fast-moving environment.
• Meticulous attention to detail, particularly when preparing documents and handling sensitive information.
• A high degree of discretion, diplomacy, reliability and professionalism.Ability to remain calm, responsive and solutions-focused when priorities change.
• Strong collaboration and interpersonal skills, with a warm and approachable communication style.
• Self-motivated, action-oriented and comfortable working independently.
• Strong working knowledge of Microsoft PowerPoint, Word and Excel, with confidence using other business and administrative systems.
• A flexible, practical approach and a strong sense of urgency

Qualifications

There are no essential qualifications for the role but the ideal candidate would have: 

• Bachelor’s Degree / Graduate from a recognised university
• 5+ years relevant work experience as Personal Assistant in a global, matrixed organisation 
• Comfortable dealing with multi-cultural and diverse teams, languages and time zones 
• Responsive and able to pay meticulous attention to detail (particularly in documentation)
• Good communication skills with strong command of English
• Reliable, discreet and diplomatic
• A flexible approach to work 
• A team player who demonstrates good interpersonal skills with ability to prioritise workload and manage conflicting priorities.
• Self-motivation, confident, enthusiasm and practical application
• Warm, friendly and amenable when approached by stakeholders 
• Able to multi-task and manage numerous deliverables effectively
• Excellent organisational skills
• High sense of urgency 

About Standard Chartered

We're a global bank connecting clients to our differentiated network, offering growth opportunities in the world's most dynamic markets. Our strategy, which combines cross-border capabilities and leading wealth management expertise, helps us deliver our purpose - to drive commerce and prosperity through our unique diversity.

Over our 170-year history, and across a unique geographical footprint connecting Asia, Africa and the Middle East to each other and the world, we've built a bank like no other, with diverse capabilities and partnerships that set us apart.

What We Offer

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions, and geographies.
• In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global employee assistance programme, sick leave, mental health first-aiders and self-help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual, and digital learning.

Visit our careers website to learn more about us: www.sc.com/careers.