Business Expert for Dynamics CRM into Provider Audit & Outsourcing Governance (m/f/diverse)

Commerzbank · Praha, Tschechien · Czechia

Business Expert for Dynamics CRM into Provider Audit & Outsourcing Governance (m/f/diverse) Risk & Compliance

In Commerzbank Digital Technology Centre Prague, we are transforming a traditional bank into a digital agile enterprise! We provide a wide range of various IT solutions, software development, and services in application operation and infrastructure.

In our area we provide processes and systems around customer master data, documents, platforms, portals and banking services for customers and employees as well as CRM and workflow tools. We are therefore an essential enabler for service and product conclusion processes and at the interface of the CIO divisions and sales of the two segments as well as operations, essential for further digitalization and efficiency enhancement at Commerzbank.

Together with a cross-functional, agile team, we need to ensure that Dynamics and Dynamics Event Management, more specifically, supports sales in a reliable way, and that requirements are implemented in a timely manner.

As an expert in provider audits and outsourcing governance, you will strengthen the effective management and monitoring of our outsourced banking services, in particular our customer relationship management application Microsoft Dynamics. You will assess our providers in a risk-oriented manner, check contractual and regulatory requirements and ensure that findings and measures are documented, addressed and tracked in a comprehensible manner. In doing so, you will work at the interface between the specialist department, purchasing, legal, compliance, data protection, information security, business continuity management, risk management and internal auditing.



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The company

In Commerzbank Digital Technology Centre Prague, we are transforming a traditional bank into a digital agile enterprise! We provide a wide range of various IT solutions, .Net and Java development, services in the area of application operation and infrastructure. As a part of Commerzbank Group, we work closely together with the Delivery Organisation of more than 50 different Clusters in our Headquarter in Frankfurt and around the globe.

We are looking for thinkers with unconventional ideas and in return, we offer the freedom to create own job with own vision, wide range of benefits including home office. Sounds interesting?



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In case of interest please apply via this job portal.



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