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Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
About the Role
Position Title : Administrator
Corporate Title : Administrator
Reporting to : Assistant Vice President
Location : Mumbai
Job Profile
Purpose of Role
Responsible for supporting business team in execution of functions related transaction processing, timely response to queries raised, record maintenance, reconciliation, follow internal and regulatory procedures and liaise with other internal stakeholders to ensure smooth processing of transactions.
Main Responsibilities
Process
- Perform the duties of Maker for the activities assigned diligently.
- Understand the process/ policies of the Bank and adhere to the needs.
- Work closely with overseas branch to process/execute the transactions as per accuracy/quality standards/SLA’s of the Bank.
- Learn the system functions and adhere to the controls.
- Support overseas branch to resolve operational incidents/reporting (if any).
- Provide suggestion(s) to improve/streamline the operational processes.
Customer
- Develop and maintain strong stakeholder management with key stakeholders within MUFG.
- Support and resolve customer enquiries and provide excellent customer service.
- Work in partnership with Compliance to understand relevant operational guidelines, MUFG’s standard procedures and local regulations and assess the impact on the daily operations workflow.
- Work in partnership with the wider operations team for information sharing and to ensure that transactions are processed accurately and in a timely manner.
- To support developmental projects relating to the Department.
- undefinedPeople Good in teamwork.Liaison with Business team for timely & quality deliverables of assistance / services.undefinedOther/Control Perform the checking process on operational issues, escalated by the less experienced members of the team.Perform the reconciliation of any daily pending transactionsSupport the Head of Department in determining the level of support on new MUFG product offerings by carrying out reviews on resourcing issues, internal policies, workarounds, and system capabilities.Support the Head of Department in achieving the department’s KPIs, set by the Branch Management.Support in managing the risk profile for the department. Support internal and external audits within the department by preparing documentation as required Maintain good working knowledge of industry trends, products, relevant laws, and regulations.Adhere to all company policies as well as guidelinesundefinedCandidate Profile Minimum 0 to 2 years of relevant experience and sound knowledge of Loan Operations, managing Disbursement, Settlement / Repayment / Roll Over (Long Term Loans, Short Term Loans and Trade Loans).Strong PC skills (MS Office)Good interpersonal skills to deal courteously and effectively with others.Good understanding of basic banking products.Understanding of local relevant regulations.- Regulatory Certification would be preferred.Good interpersonal skills to deal courteously and effectively with others.Attention to details.Graduate and/or Postgraduate.
Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.