Job responsibilities
- Leads the configuration and modification of the firm’s products and solutions, often in partnership with Technology, to fit complex client use cases
- Supports Sales in solutioning and mandating deal stages for pricing, pipeline planning, and account planning
- Engages with technical members of client teams to deliver presentations and technical demonstrations on product capabilities and solutions
- Identifies and defines development requirements for product design enhancements based on client feedback
- Function as subject matter expert across digital channels, open banking, and emerging technologies integration solutions: including host-host, web, API and mobile platforms
- Works directly with Client and Sales & Service Partners to understand holistic business problems and requirements and deliver efficient and effective multi-channel technical integration recommendations and solutions
- Attend and contribute subject matter expertise and thought leadership to client roundtables and strategy white-boarding and workshops as required
- Provides market feedback to Product Managers across product development lifecycle serving as the voice-of-the-client; assist with concept design, feature development, and preparation for product launch to client as necessary for new functionality needs and competitive landscape information
- Represents organization at internal and external client conferences and trade shows
- Provide training and support on new product/channel capabilities
- 5+ years of experience or equivalent expertise working across a related broad set of products
- Demonstrated ability to apply a deep technical understanding to solution configurations in a specific domain
- Experience supporting Sales in pricing, pipeline planning, and account planning
- Experience working with clients in a technology field and interfacing with engineers
- Demonstrates strong payments industry knowledge, specifically of payments products (Payables, Receivables, Liquidity, Foreign Exchange, Merchant Services)
- Knowledge of related digital channels, open banking, and emerging technologies product sets, including; API, host-host, internet and mobile
- Expertise and experience in latest technical standards across payments and cash management domains (e.g. JSON, ISO 20022, etc.)
- Knowledge of Finance (ERP), Treasury Management Systems (TMS) and other Fintech platforms in the corporate banking space
- Strong business & technical background and excellent problem solving & communication skills
- Strong executive management presentation skills and experience leading technology demonstration
- Experience in supporting a Sales team while pitching and delivery complex technical products, projects, or applications
- Demonstrated experience in structuring and handling complex business solutions or technology problems to meet client needs while advising teams on strategies and best practices