Operational Responsibilities
The primary function of the Accounts Payable Department is to ensure that all authorized vendor/employee reimbursement payments are paid out and reported accurately in line with the Standard Operating Procedures as agreed with the client.
The candidate must be able to demonstrate responsibility for processing / handling of customer calls training and delivering performance and quality as set for given process.
Ensure productivity & quality targets are achieved consistently and meet all critical service delivery parameters.
To demonstrate strong theoretical and practical knowledge on technical support and managing work volumes within agreed authority levels
Proactively manage work volumes and maintain agreed accuracy
Proactively manage work volumes within agreed authority levels in compliance with company policy.
Develop good relationships with team members.
Adherence to organizational values and compliance parameters
Key Skills and Competencies
Workflow Management
Good communication skills with ability to communicate clearly concisely and effectively with Finance staff and other areas of the business
Training
Process Notes Updating
Attention to detail and accuracy
Client Communication (Process Related Calls)
Good interpersonal skills and strong client focus
Ability to communicate clearly, concisely, and effectively
Ability to handle process escalations, identify issues and risks and propose resolution
Ability to multi-task and prioritize work
Ability to work harmoniously as part of a team
Basic numerical & analytical skills and capability to perform tasks on multiple Computer applications Ability to work under pressure to tight deadlines.
Technical Competencies
Knowledge of Accounts Payable (Invoice Processing and Travel & Expense Management)
Good knowledge of MS Office applications, especially Word and Excel required
Ability to perform tasks on multiple computer applications
Pune, India