#Ownership
Brewing the world’s most loved beers and building brands consumers love, AB InBev is where ownership, ambition, and action thrive. Our portfolio of iconic brands includes global classics like Stella Artois and Corona, and well-known favorites such as Samson, Leffe, and Hoegaarden.
We empower you to dream big, lead change, and create a long-lasting legacy. We value relentless problem-solvers who take accountability, embrace challenges, and turn bold goals into results through resilience and hard work.
That’s Who We Are: Come and OWN IT.
Job purpose :
The main purpose of the role is to act as a Single Point of Contact for SAP related systems support of the Canary Islands (CCC) SAP systems, acting as a functional and system expert.
Primarily focused around Order to Cash (O2C) functional and systems support of Canary Islands (CCC) SAP solution. Knowledge of linked modules (FI/CO) and Integrations is a plus.
The role will involve collaborating with multiple stakeholders both internal and external to the business, operations teams, and 3rd party vendors.
As part of knowledge sustainability, you may be required to conduct SAP ERP training sessions with new joiners at AB InBev and Key Users to improve the support experience.
You will oversee various processes on the covered systems but as indicated primarily supporting the Commercial and finance modules as these closely relate to integrations with the BEES landscape. (BEES is an internal suite of tools and products allowing us to leverage and connect with our consumers and partners).
The role will also involve in addition to Incidents, Request and Changes also supporting various Internal Projects, checking SIT, UAT, regression testing and coordinating with the business as required.
You will be responsible for updating, maintaining and creating Knowledge Base Articles (KBAs) and Standard Operating Procedures (SOPs) for both new and existing processes.
Accountabilities :
- Incident/Service Request daily delivery and resolution of such tickets meeting the defined SLAs
- Change Request management: governing the solutions for Continuous Improvement (review/sign-off) which are delivered by 3rd party providers
- Change Request delivery of the customizing changes, and preparing the functional specifications for the developers if custom solution/adjustment is required
- Regular interaction with CCC and Europe Leadership and key / end users to understand priorities, report progress, train, communicate and run change management for zone IT Logistics solutions
- Update Standard Operational Procedures (SOP) as per business request or after change in any of IT solution in the area of responsibility
Experience :
- 2+ years of experience in Information Technology Operations directly related to SAP systems
- Experience with SAP system configuration and settings
- Exposure to SAP Finance (FI/CO) and/or Sales & Distribution (SD)
- Experience working with teams spread across different geographies will be a plus
- Ability to work on own initiative and prioritize tasks based on business requirements
Technical competencies :
• Strong expertise in SAP, with a particular focus on Commercial and Finance modules
• Knowledge of additional SAP modules is an advantage
• Experience in IT solution design and rollout projects
• Strong Microsoft Office skills, including Word, Excel, PowerPoint, Visio, and Outlook
• Experience with project management tools such as Jira, Azure DevOps, or MS Project; experience with multiple tools is a plus
• Knowledge of ITIL, ITSM, and Agile methodologies is considered an advantage
Language skills
- Fluent English in speaking, reading and writing
- Spanish language capabilities are a very strong positive
Please note that this role is fully office-based and requires on-site presence in Prague five days per week.
What's in it for you:
• Benefits for you and your family to help your physical and mental health
• Competitive parental leave and pension contributions (2.5%)
• 25 days holidays per year
• Employee benefits to help your physical and mental health and overall wellbeing (Accident, Health and Luggage insurance, discounted services like HP Market, Multisport Card, GS Pharmaceuticals, etc.)
• A beer allowance to enjoy our brands
• Meal vouchers
• Global Bonus
• 26 weeks paid leave for mothers
Build your career with us
We recruit for mindset, ambition, cultural fit, and growth opportunities.
UNIQUE CULTURE
We are proud to be part of something bigger than ourselves and are passionate about building upon our company’s long legacy. We believe in collaboration and candor, which results in a dynamic culture with open communication.
BRANDS EVERYONE LOVES
We are part of the collective, global history of beer. We are the proud makers of more than 500 iconic brands, from beloved international classics to local favorites.
GROWTH OPPORTUNITIES
Our people grow at the pace of their talent. We empower our people to learn, expand their perspectives, and unlock career growth. In an environment where commitment to excellence pays off, our people are able to deepen their impact and create a long-lasting legacy.
#LI-ABI ZoneEUR