Trade Service Professional

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills to Citi!

By Joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

The Trade Service Professional is a key unit within the Global Trade Operations, with servicing experience responsibilities for a group of several trade products to Western Europe, supporting several Citigroup businesses (Trade Loans, Receivables Finance and Core Trade). The CSC Trade TSP based in Olsztyn supports UK and European corporate clients and various FIs about general information regarding transaction preparation, processing, system access and full attendance of customer service needs. In striving to achieve high quality delivery the organization works closely with business partners, Trade Specialist, Product, Onboarding, Branches and relevant internal service providers networking within the Bank.

Responsibilities:

• Obtaining and applying the wider knowledge of Citi's Trade-related policies, Trade Accounting Principles in accordance to Standard Banking Practices and ICC applicable rules to actual Trade transactions
• Analyzing presented transactions and identifying if such transactions are feasible and within sound banking practices
• Guiding others on the application of Citi’s Trade policies, procedures and standards, understands and explaining the respective process flows as well as the execution of the process including timelines
• Grasping the differences between Legal Documentation and Commercial documentation. Understanding of legal vehicle, business and transaction structure. Understands and differentiates documents (Shipping documents, Credit Agreements, Application Forms, etc.)
• Ability to navigate through the various applications / systems infrastructure and understanding system infrastructure internal/external dependencies

Qualifications:

• Experience in a Trade related role preferred
• Good command of English in speech and writing
• Teamwork, ability to communicate clearly with colleagues and stakeholders
• High level of Customer Service
• Analytical skills including investigative mindset, problem-solving and a keen eye to detail
• Basic knowledge of Excel
• Strong interpersonal and communication skills
• Readiness to work during public holidays

What we can offer you:

By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (currently up to 2 days working at home per week), but also (potentially, subject to final offer) receive a competitive base salary and enjoy a whole host of additional benefits which can include:

• Employer paid Defined Contribution Pension Plan contribution of 6% of employee’s pensionable earnings (PPE Program)
• Employer paid Private Medical Care Package for employees and Private Medical Care Packages for certain family members available at preferential rates
• Employer paid Life Insurance Program for employees and Life Insurance for certain family members available at preferential rates
• Employee Assistance Program financed by Employer
• Paid Parental Leave Program (maternity and paternity leave; statutory and 2 weeks additional paid paternity leave)
• Sport Card for employees subsidised via Social Benefits Fund and Sport Cards for certain family members available at preferential rates
• Additional benefits from Company’s Social Benefit Fund, in particular: Holidays Allowance, support for sport and cultural activities, team building events.
• Additional day off for volunteering
• Cafeteria/ flex benefit – a company benefits system which enables employees to select and purchase benefits offered by a provider and available for employees on the platform.
• Opportunity to receive an annual discretionary incentive award
• Special offers and discounts for employees

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.