Transformation Lead Analyst

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Job Overview

Transformation Lead Analyst (One-Year Fixed Term)

Join Citi’s Payroll Team in Budapest and make your own progress in a supportive and friendly environment.

Role Overview

We are seeking a highly analytical and results-driven Transformation Lead Analyst (C13) to drive critical enterprise business analysis, system integration, quality assurance, and digital transformation initiatives.

In this role, you will act as the key liaison between business operations and technology engineering teams. You will be responsible for applying structured analytical thinking to unpack complex business problems, authoring high-standard documentation artifacts, governing end-to-end testing cycles (UAT and parallel runs), aligning multi-system integrations, and leveraging artificial intelligence (AI) and automation tools to deliver scalable solutions.

What you’ll do

• Analytical Problem Solving & Process Transformation
  • Apply structured analytical frameworks and root-cause analysis to translate complex, ambiguous business problems into clear functional and technical requirements.
  • Analyze current-state operating models, identify process bottlenecks and data discrepancies, and engineer optimized future-state workflows.
  • Proactively identify edge cases, failure scenarios, and data dependencies across multi-tier systems.
• Testing Governance & Quality Assurance
  • Lead and govern end-to-end User Acceptance Testing (UAT) and business verification activities across project phases.
  • Develop comprehensive business test strategies, high-coverage test matrices, and detailed test scenarios.
  • Direct Parallel System / Payroll Run reconciliations, ensuring complete data accuracy, variance resolution, and zero calculation leakage.
  • Drive defect triage and lifecycle management in Jira—identifying root causes, setting severity levels, and partnering with technology teams for resolution.
  • Manage operational readiness verification, regression testing, and cutover sign-offs.
• Documentation Artifacts & Requirements Engineering
  • Author and maintain industry-standard, audit-compliant transformation artifacts, including:
• Business Requirement Documents (BRDs) and Functional Requirement Documents (FRDs)
• As-Is and To-Be Process Maps (BPMN 2.0 / Swimlane diagrams in Visio/Lucidchart)
• Agile Epics, Features, and User Stories with rigorous Acceptance Criteria (Gherkin / Given-When-Then syntax)
• Requirements Traceability Matrices (RTM) linking business requirements directly to test validation
• Business Cases, Use Cases, Gap Analysis Matrices, and Data Dictionaries
  • Maintain centralized, living documentation repositories in Confluence and Jira.
• System Integration & Architecture Alignment
  • Understand and map system-to-system integrations, including APIs, batch processes, ETL pipelines, and message-driven data exchanges.
  • Define interface requirements, field mappings, and interface control documents (ICDs) between core platforms (e.g., Workday, PeopleSoft, Time & Attendance, Financial Ledgers).
  • Validate end-to-end integration flows and troubleshoot data payload, mapping, and latency issues across connected platforms.
• AI Tool Adoption & Process Automation
  • Champion the practical adoption of enterprise AI and productivity tools (e.g., Microsoft Copilot, enterprise LLMs, advanced Excel Power Query) to accelerate delivery.
  • Leverage AI tools to optimize requirements drafting, test case generation, meeting synthesis, and large-scale data reconciliation.
  • Identify and support automation opportunities (RPA, workflow automation) to streamline manual operational touchpoints.
• SDLC Delivery & Stakeholder Communication
  • Manage projects across the full SDLC lifecycle within Agile (Scrum/Kanban) and hybrid delivery models.
  • Facilitate Agile ceremonies, track sprint burndowns, manage backlogs, and resolve delivery blockers.
  • Create executive-level presentations, dashboards, and steerco updates using structured business storytelling techniques.

What we’ll need from you

• Analytical & Logical Thinking: Strong capability in problem decomposition, data-driven analysis, and critical reasoning.
• Testing & QA Experience: Proven track record leading UAT cycles, designing complex test scenarios, managing defect triage, and executing parallel run reconciliations.
• Documentation Artifacts: Extensive experience drafting comprehensive BRDs, FRDs, process flowcharts, user stories, and traceability matrices.
• System Integration Knowledge: Solid understanding of data flows, APIs, batch/ETL processing, data mapping, and interface validation.
• AI & Modern Productivity Tools: Hands-on experience utilizing Generative AI tools (Copilot, LLMs) and project platforms (Jira, Confluence, Visio, advanced Excel, PowerPoint).
• SDLC & Agile Expertise: In-depth knowledge of SDLC lifecycle stages and Agile delivery frameworks.
• Communication & Stakeholder Management: Excellent written, verbal, and presentation skills with experience engaging executive stakeholders and cross-functional teams.
• Prior experience in Payroll Operations, Human Capital Management (HCM), or Financial Systems Transformation.
• Functional familiarity with Workday Payroll and/or PeopleSoft Payroll modules.
• Experience operating in regulated environments (Banking / Financial Services) with exposure to SOX compliance and audit standards.

What we can offer you

By joining Citi Hungary, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well:

• Cafeteria Program
• Home Office Allowance (for colleagues working in hybrid work models)
• Paid Parental Leave Program (maternity and paternity leave)
• Private Medical Care Program and onsite medical rooms at our offices
• Pension Plan Contribution to voluntary pension fund
• Group Life Insurance
• Employee Assistance Program
• Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
• Flexible work arrangements to support you in managing work - life balance
• Career progression opportunities across geographies and business lines
• Socially active employee communities with diverse networking opportunities

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities!

#LI-SM9

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