Corporate FX Sales Unit Head - Director Middle East

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Job Overview

ABOUT THE ROLE

Citi's Corporate FX Sales business is a market-leading franchise serving a broad spectrum of corporate clients—from multinational corporations to top-tier local and mid-market companies. The Corporate FX Sales Unit Head is a revenue-producing leader responsible for a select portfolio of key clients and for the management of the FX sales team across several countries in the Middle East.

Operating from Dubai, this role holds full commercial and supervisory accountability for the assigned markets. The specific country and client scope will be defined based on the candidate's profile and experience, aligning their strengths with the franchise's strategic opportunities.

This is a senior leadership role that combines direct, high-level client coverage with the management of a geographically dispersed sales team and requires deep cross-franchise partnership across Markets, Banking, and Services. The role demands the ability to operate simultaneously at the level of individual client relationships, country-level strategy, and regional franchise development—in markets that are commercially high-growth but often geopolitically and regulatory complex.

KEY RESPONSIBILITIES

Commercial Leadership & Revenue Ownership

• Own the full-year revenue target for the assigned country and client portfolio, with accountability for delivering consistent above-plan growth.
• Drive revenue growth across a multitude of products (flow FX, FX Options (FXO), structured solutions, and episodic transactions).
• Lead personal coverage of the region's most strategically significant corporate relationships, including TTLC, Public Sector, and multinational clients, ensuring Citi is positioned as a primary strategic partner rather than a transactional provider.
• Originate and execute complex, high-value transactions—including M&A-linked FX, structured hedging programs, and multi-product advisory mandates—in collaboration with Trading, Services, and Banking.
• Defend and grow Citi's Coalition ranking in the assigned markets through disciplined wallet share management, VOC analysis, and targeted client investment.
• Maintain a returns focus and capital and expense discipline.

Strategy & Franchise Development

• Define and execute a coherent commercial strategy for the assigned region, balancing short-term revenue delivery with long-term franchise investment across each market.
• Identify and pursue new product, client segment, and geographic opportunities—including product expansion, new currency capabilities, and emerging financing themes, digital infrastructure investment, and offshore liquidity solutions.
• Lead the business case development and internal approvals process for new product or market initiatives, navigating regulatory, legal, compliance, and operational stakeholders across multiple jurisdictions.
• Represent the region's commercial interests in broader regional and global forums, contributing to the overall UKEMEA Corporate FX Sales strategy.

Cross-Franchise Collaboration

• Build and sustain active, results-oriented partnerships with Corporate Banking, Services, G10 Trading, and e-FX teams across all assigned countries, driving an integrated multi-product pipeline and "One Citi" client dialogue.
• Organize and lead franchise-wide client engagement events—including senior roundtables, treasury forums, and thematic roadshows—that showcase Citi's integrated Markets, Banking, and Services capabilities.
• Partner with country Citi Client Officers (CCOs), Heads of Markets, and Regional Heads to ensure coherent regional coverage and aligned strategic priorities.
• Contribute actively to firm-wide initiatives beyond direct remit—including working groups, innovation programs, and cross-Markets think tanks—as a visible franchise ambassador.

People Leadership & Team Development

• Lead, develop, and inspire a team of FX Sales professionals across multiple markets, each operating in distinct cultural, regulatory, and competitive environments.
• Set clear performance standards, foster a culture of accountability and continuous improvement, and invest in the career development of both direct and indirect reports.
• Extend mentoring and coaching to colleagues beyond the immediate team, contributing to talent development across the broader Markets organization.
• Champion innovation within the team—including digitalization, automation, and AI-enabled tools—to enhance client experience, operational efficiency, and competitive differentiation.

Risk, Control & Supervisory Accountability

• Serve as a designated Global Markets Supervisor, with formal accountability for adherence to Global Markets procedures across all assigned markets.
• Foster a proactive risk and control culture within the team through regular country visits, structured supervisory oversight, and senior-led compliance and conduct sessions.
• Balance commercial ambition with Citi's risk appetite, exercising sound judgment in complex regulatory environments and escalating appropriately where required.
• Engage constructively with compliance, legal, and regulatory stakeholders across all assigned markets, ensuring the business always operates within established frameworks.

REQUIRED QUALIFICATIONS & EXPERIENCE

Experience

• Significant experience (typically 10-15 years) in Corporate FX Sales or a closely related Markets discipline, with a demonstrable track record of senior client coverage and revenue delivery at scale.
• Proven track record of leading commercial teams across multiple markets or geographies, preferably including emerging market or hub-managed country environments.
• Demonstrated ability to originate, structure, and execute complex FX and multi-product transactions, including FXO, structured hedging, and episodic/M&A-linked deals.
• Experience managing a business through geopolitically and regulatory complex environments, with evidence of sound judgment and resilience under pressure.
• Track record of cross-franchise collaboration—including joint origination with Banking, TTS/Services, and Trading—and of building durable, integrated client relationships.

Skills & Competencies

• Exceptional commercial acumen and client relationship skills, with the ability to engage at C-suite and senior treasury level with the most sophisticated corporate clients.
• Strategic thinking: ability to define a coherent regional strategy, identify emerging opportunities, and build the internal case for new initiatives.
• Strong leadership and people management capabilities, including the ability to motivate and develop a team across diverse cultural contexts.
• High standard of risk awareness and supervisory discipline, with experience operating as a first-line risk manager in a regulated Markets environment.
• Excellent communication skills—written and verbal—across internal and external audiences, including senior management, clients, and regulators.
• Multilingual capability preferred, given the geographic scope of the role.
• Familiarity with digital FX platforms, e-FX execution, and automation tools; openness to integrating AI and technology-driven solutions into client and operational workflows.

Education

• Degree-level education required; advanced degree (MSc, MBA) in Finance, Economics, or a related discipline preferred.

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