Fitch Learning is a leader in financial services training. With unrivalled breadth and depth, we deliver learning solutions for apprentices, graduates, and professionals with more than 10 years of experience in financial services. Our offerings include expert faculty, e-learning, coaching, and blended assessments that improve individual and organisational performance. Fitch Learning is a Fitch Solutions company.
Working at Fitch Learning offers the opportunity to be part of a global leader in financial education, committed to delivering cutting-edge training solutions. You will collaborate with a team of experts dedicated to empowering professionals with the skills and knowledge needed to excel in the finance industry. By joining us, you will be at the forefront of innovation in professional education, contributing to impactful learning experiences that drive career advancement and industry success.
Fitch Learning is seeking a Senior Associate, Product Owner, based in our London office.
About the Team
You will join a cross-functional team focused on developing and scaling AI-powered learning solutions through Fitch Learning’s partnership with Founderz. The team works closely with product, learning design, technology, sales, client success, operations and external partners to deliver differentiated learning experiences that create value for clients and learners.
How You’ll Make an Impact
- Own the day-to-day execution of the Founderz product roadmap, balancing client value, commercial priorities, delivery capacity and technical feasibility.
- Translate business objectives, learner needs and client feedback into clear product requirements, prioritised backlogs and release plans.
- Coordinate the delivery of AI-powered learning experiences, including learning pathways, simulations, AI coaching and reporting capabilities.
- Partner with Founderz and internal stakeholders across product, learning design, technology, sales, client success and operations to move solutions from pilot through to launch and scale.
- Define, monitor and communicate success measures for pilots and product releases, using insights to identify improvements and inform recommendations.
- Support client demonstrations, proposals and senior stakeholder updates with clear product positioning, progress updates and value messaging.
- Ensure solutions align with responsible AI principles, data privacy, information security, accessibility and relevant regulatory requirements.
You May Be a Good Fit If You Have
- Proven experience as a Product Owner or in a similar product delivery role within digital learning, SaaS, AI-enabled products or financial services training.
- A strong understanding of generative AI concepts, responsible AI use, AI-assisted workflows and conversational product experiences.
- The ability to translate ambiguous client and business needs into clear requirements, priorities and practical delivery plans.
- Experience working effectively with cross-functional teams, senior stakeholders, clients and external partners.
- Strong commercial awareness, with the ability to connect product decisions to client value, revenue opportunities and scalable delivery.
- Excellent communication and analytical skills, including experience producing concise updates, defining success metrics and using data and insight to guide decisions.
- A highly organised, proactive and delivery-focused approach, with the ability to manage multiple workstreams and navigate ambiguity constructively.
What Would Make You Stand Out
- Experience with AI coaching, simulation-based learning, role-play products, skills assessment or other immersive learning technologies.
- Knowledge of financial services learning audiences, including banking, markets, wealth management, risk, compliance or early-career professionals.
- Experience managing vendors, strategic partnerships, pilots, proof-of-concepts or product launches.
- Familiarity with enterprise learning platforms, integrations, single sign-on (SSO), reporting, information security and data protection requirements.
- The ability to simplify complex AI and product concepts for non-technical audiences.
- A commitment to high-quality learner experiences, responsible AI and excellent client delivery.
Why Choose Fitch
- Hybrid Work Environment: Three days per week in the office required.
- A Culture of Learning and Mobility: Dedicated training, leadership development, and mentorship programmes designed to make your time at Fitch a continuous learning opportunity.
- Investing in Your Future: Retirement planning and tuition reimbursement programmes that empower you to achieve your short- and long-term goals.
- Promoting Health and Wellbeing: Comprehensive healthcare offerings that support physical, mental, financial, social, and occupational wellbeing.
- Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively.
- Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower colleagues around the world.
- Dedication to Giving Back: Paid volunteer days, matched funding for donations, and opportunities to volunteer in your community.
At Fitch Group, the combined power of our global perspectives is what differentiates us. Our global network of colleagues comes together to accomplish things greater than they ever could alone.
Every team member is essential to our business and each perspective is critical to our success. We embrace a diverse culture that encourages a free exchange of ideas, guaranteeing your voice will be heard and your work will have an impact, regardless of seniority.
For more information, please visit our websites:
www.fitchratings.com | www.fitchsolutions.com | www.fitchlearning.com
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