Team Manager, Client Service Center

Louis Vuitton Client Services is seeking a motivated, passionate Team Manager who possesses a client-centric mindset to join our team at our Irving, TX campus!

As a Team Manager, you are responsible for the proper management and day-to-day support for Client Advisors who handle all Client contacts (via inbound phone calls, emails, chat and social media). This role will effectively lead and support a team of Client Advisors and use strategic agility to proactively nurture the achievement of metrics and ensure that the highest level of Client experience is delivered. You will define and drive intentional action plans to ensure the attainment of qualitative and quantitative KPIs and clienteling activities.

Our Team Managers are expected to maintain a positive and consistent presence. You will support in implementing objectives to empower and engage the Client Advisors to deliver a world-class experience in each Client interaction by delivering the Louis Vuitton Promise, through phenomenal representation of the Brand values and through their demonstration and modeling the 4 Louis Vuitton Attitudes towards Clients and team members.