Head of Business Risk Management - Jersey Priority

Job Summary

This is a senior leadership opportunity to shape and strengthen the business risk management agenda for Priority Banking in Jersey.
As Head of Business Risk Management, Jersey Priority, you will represent Retail Banking as the first line of defence and lead the implementation of the Bank’s Operational Risk Framework. Working closely with business leaders and risk and control partners, you will ensure that operational risks are identified, assessed, governed, and effectively mitigated.
You will balance robust risk oversight with the commercial priorities of the business, providing trusted advice across areas including customer due diligence, anti-money laundering, sanctions, cross-border activities, fraud risk, sales suitability, information and asset protection, and business continuity.
You will also lead the data analytics agenda for Business Risk Management and ensure that material risks are appropriately documented, escalated, and reported through relevant governance forums

Key Responsibilities

• Lead the Business Risk Management agenda for Priority Banking in Jersey.
• Support the implementation of the Group and Europe Business Risk Management strategy.
• Represent the first line of defence and promote effective ownership of operational risk across the business.
• Provide strategic risk advice that supports sustainable business growth while protecting clients and the Bank.
• Act as a trusted subject-matter expert for operational risk incidents, queries, and emerging issues.
• Support effective operational risk management across the Jersey and Falkland Islands Retail Banking businesses
• Ensure comprehensive identification, assessment, monitoring, and mitigation of significant operational risk exposures.
• Lead by example, setting clear expectations and promoting a strong risk and conduct culture.
• Develop colleagues through ongoing coaching, training, and effective supervision.
• Ensure individuals performing critical activities have the appropriate skills, experience, and support.
• Build strong partnerships with business leaders, Chief Operating Officer teams, Compliance, Financial Crime Risk, Legal, Technology, Operational Risk, training teams, vendors, and other control functions.
  
• Align business controls with Group standards, internal policies, and applicable regulatory requirements.
• Oversee the effectiveness of day-to-day controls and periodic monitoring activities.
• Ensure risk issues are escalated, investigated, and resolved in a timely and appropriate manner.
• Maintain oversight of customer due diligence, anti-money laundering controls, sanctions, cross-border activities, fraud risk, sales suitability, and the protection of client and Bank information and assets.  

Skills and Experience

• At least 10 years of experience within the banking industry.
• Extensive experience in business risk management, operational risk, governance, controls, or a closely related discipline.
• Expert knowledge of operational risk frameworks and business risk management principles.
• Strong understanding of Retail Banking products, processes, and associated risks.
• Experience establishing, assessing, and strengthening control environments.
• Demonstrated ability to manage complex risk matters and provide practical, commercially balanced advice.
• Strong experience working with senior stakeholders across business, risk, compliance, legal, operations, and technology functions.

Qualifications

Leadership Capabilities

• A strategic mindset with the ability to translate emerging risks into clear priorities and actions.
• Sound judgement and the confidence to make timely, well-balanced decisions.
• A collaborative approach and the ability to build trusted partnerships across complex stakeholder groups.
• Courage to challenge constructively, address difficult issues, and escalate concerns when required.
• The ability to provide clarity, direction, and practical guidance in ambiguous situations.
• A strong commitment to integrity, accountability, continuous improvement, and client focus.
• The ability to inspire, coach, and develop others while maintaining high standards of delivery.

Qualifications

• A university degree is preferred but not essential.
• Professional certifications or memberships are not specified as mandatory.
• Strong written and spoken English is required

About Standard Chartered

We're a global bank connecting clients to our differentiated network, offering growth opportunities in the world's most dynamic markets. Our strategy, which combines cross-border capabilities and leading wealth management expertise, helps us deliver our purpose - to drive commerce and prosperity through our unique diversity.

Over our 170-year history, and across a unique geographical footprint connecting Asia, Africa and the Middle East to each other and the world, we've built a bank like no other, with diverse capabilities and partnerships that set us apart.

What We Offer

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions, and geographies.
• In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global employee assistance programme, sick leave, mental health first-aiders and self-help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual, and digital learning.

Visit our careers website to learn more about us: www.sc.com/careers.