Job Title: ITS Sellside Client Account Manager
Corporate Title: Vice President
Department: Global Markets- Instinet
Location: New York, NY
The pay range for this position at commencement of employment is expected to be between $225,000 and $250,000 [year] * (see below footnote for additional compensation and benefits information).
Company overview
Nomura is a financial services group with an integrated global network. By connecting markets East & West, we service the needs of individuals, institutions, corporates and governments through our four business divisions: Wealth Management, Investment Management, Wholesale (Global Markets and Investment Banking) and Banking.
Driven by the insights of some 28,000 people worldwide, we put our clients at the center of everything we do, delivering unparalleled access to, from and within Asia. For further information about Nomura, visit www.nomura.com
Aon’s Benefit Index®, Nomura’s benefits rank #1 amongst our competitors
Department Overview- Global Markets
Nomura's Global Markets department provides liquidity, market insights, and execution services to clients worldwide across various asset classes, including equities, fixed income, currencies, and commodities. The team's focus on innovation and technology provides clients with access to cutting-edge trading platforms and customized solutions. Nomura's Global Markets team specializes in market-making, risk management, and electronic trading, with a strong global presence and reputation for exceptional service to clients. With expertise, global reach, and commitment to innovation, Nomura's Global Markets department is well-positioned to continue driving growth and success in the financial industry.
Role Description:
About Instinet:
As the agency-model execution services arm of the Nomura Group, Instinet Incorporated subsidiaries provide brokerage and technology services to clients in over 65 markets around the world. Through its advanced suite of electronic trading strategies, experienced High-Touch trading group, top-ranked Commission Management services, award-winning desktop trading platform, and unparalleled access to insightful analytics, content and unique liquidity, Instinet helps institutions lower overall trading costs and ultimately improve investment performance. Over the course of its 50+ year history, Instinet has introduced a range of now industry-standard trading technologies and has been an innovator at the forefront of the market's evolution. For more information, please visit www.instinet.com.
ITS Overview:
Instinet Technology Solutions (ITS) is a client-facing division of Instinet Incorporated, delivering cutting-edge FinTech solutions to clients worldwide. Our comprehensive suite includes buyside Execution Management Systems (EMS), sellside Order and Execution Management Systems (OEMS), advanced analytics, trade automation tools, and middle-office applications—all designed to optimize every stage of the order lifecycle. Whether clients require fully customized platforms or trade-ready solutions, the ITS Account Management Team specializes in providing flexible, scalable solutions underpinned by a commitment to exceptional service.
Job Summary:
As the client-facing representative for ITS, you will serve as a trusted advisor to our sellside clients, delivering innovative solutions to optimize workflows across the entire order lifecycle. This role goes beyond traditional account management—it’s about fostering deep client relationships by anticipating the evolving needs of our clients and positioning ITS as a strategic partner for efficiency, scalability, and competitive advantage.
Success in this position requires a deep understanding of trading operations, technical acumen, and service excellence. Through these skills, you’ll deepen client relationships by proactively identifying opportunities, finding solutions, articulating value, and ensuring ITS remains a trusted partner in their trading success.
Key Responsibilities:
Account Management
- Ownership and management of ITS sellside client accounts
- Build strong relationships with existing product users and decision makers
- Collaborate with clients to uncover challenges and craft tailored solutions to drive measurable impact
- Provide ongoing training and notification of product updates
- Identify and translate requirements against Instinet’s technology solutions
- Conduct periodic account meetings and reviews
- Identify and deliver new opportunities with clients to drive revenue growth and strengthen long-term partnerships
Product Coverage
- Serve as the primary point of contact for a set of ITS customers
- Correspond with ITS clients on a day-to-day basis on all aspects of product service. i.e. building client environments, add-hoc requests, support inquiries
- Management of ongoing projects for onboarding, upgrading, or implementing newly requested features and workflows
- Maintain consistent expertise for the full suite of ITS products and services including Newport sellside OEMS, Newport buyside EMS, Insight Post-Trade TCA, Midway Middle Office, and Orchestrate Client Portal
- Customize product setup and configurations to align with client workflows and required needs
- Liaise with technical support, product, and development teams on behalf of clients to resolve issues and delivery of new requests
- Provide necessary feedback and ideas for the betterment and growth of products
Skills and Qualifications
Skills
- Coverage or prior experience with Execution Management Platforms and Electronic Execution
- Excellent presentation and communication skills with both technical and non-technical audiences
- Ability to prioritize time-sensitive issues with a strong sense of urgency while maintaining collaborative relationships across teams
- Strong analytical skills to explore multiple solutions for complex, interdependent problems across diverse applications
- Knowledge of capital markets, execution services, and exchange regulatory needs
- Experience with Transaction Cost Analysis (TCA) for post-trade performance reviews
- Strong communicator who can interpret problems or requirements accurately for the coordination of successful delivery of solutions
- Composure under pressure and ability to articulate time sensitive information clearly and concisely
Qualifications
- Bachelor’s degree in Finance, Computer Science, Business Administration, or other related fields
- 10+ years of experience in a customer-facing role (trading/execution or fintech related role preferred)
- Understanding of sellside trading workflows
- Knowledge of trading applications, APIs, and other SaaS solutions
- Track record of working independently to produce exceptional results
- Light technical knowledge around coding and software languages
Nomura Leadership Behaviours
- Explore Insights & Vision: Identify the underlying causes of problems faced by you or your team and define a clear vision and direction for the future.
- Making Strategic Decisions: Evaluate all the options for resolving the problems and effectively prioritize actions or recommendations.
- Inspire Entrepreneurship in People: Inspire team members through effective communication of ideas and motivate them to actively enhance productivity.
- Elevate Organizational Capability: Engage proactively in professional development and enhance team productivity through the promotion of knowledge sharing.
- Inclusion: Foster a culture of inclusion and psychological safety in the workplace and cultivate a "Risk Culture" (Challenge, Escalate and Respect).
* base pay offered may vary depending on multiple individualized factors, including market location, corporate and functional title and duties, job-related knowledge and advanced degrees, skills, and experience. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
If hired in the U.S., employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors”.
Nomura is an Equal Opportunity Employer