Markets Support Specialist

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for providing advanced end-to-end operational support for securities, loans, exchange traded derivatives and over the counter derivatives across multiple lines of business, and cross-business functional support through the lifecycle of a trade. Key responsibilities include ensuring trading and operational activities are completed accurately and before deadlines, researching and resolving complex issues, and simplifying client interactions. Job expectations include being customer oriented and data driven, while focusing on continuous improvement.

LOB Job Description:

The Global Fixed Income Operations (GFIO) team perform end to end trade control, confirmation, and settlements processes across FICC businesses and provides utility OTC derivative confirmation and settlement services for non FICC businesses.
Within GFIO, the teams provide multiple services such as FICC trade control, Foreign Exchange (FX) electronic matching and settlement, Over the Counter (OTC) derivative confirmation and settlement, and commodities operations.
FICC Trade Control organization is seeking a qualified individual to lead trade control for the AMRS Rates Trading Desk within Global Rates, with a focus on Interest rate products, Linear and Non-Linear.
 
The role primarily consists of working with the Front-Line Units (FLU) in Trade Validation/Trade Reconciliation support of securities and derivative products across multiple trade capture systems, understanding trade capture risk and underlying drivers of PnL, enhancing current support infrastructure, and performing reconciliation between front-office risk systems and back-office sub-ledgers. The role works closely with multiple business partners, including Front Office, Market Risk, Technology, Finance, and Compliance.

Responsibilities:

• The desired candidate will be responsible to supervise Daily, Weekly, Monthly trade support controls listed in the Single Process Inventory (SPI), constantly facing off to challenging and time sensitive requests from the Front-Line Units. Additionally receive requests from Internal/External Auditors, Regulators, Other Risk/P&L Stake Holders, and Other Operations teams.
• Primarily responsible for supervision of governance and controls across various regulatory requirements for Global Market Operations applicable in the region (Ex – Govt Securities Dealer (GSD), TRACE, Qualified Financial Controls (QFC), Volcker 2.0 to name a few)
• Work in a fast-paced environment with direct communications with Seniors in Global Markets Trading Desk and Sales where Timeliness, Completeness and Accuracy in execution is of paramount importance.
• The desired candidate will face off to Front-line Units (FLU) managers for any trade booking (Linear & Non-Linear), variation in risk, trade flow, trade settlement and trade documentation related issues.
• Work with Front Line Units in reviewing and signing off New Products Readiness reviews for Trading from an Operations standpoint. Incorrect booking or trading of Non-Approved Products could result in Incorrect risk/PL/Collateral implications.
• As a regional lead, coordinates efforts across teams to facilitate Trade Compressions, Book Moves and Mergers and Other Risk Optimization events to enhance Balance Sheet Utilization when requested by FLU. The team actively is engaged on Industry Events such as benchmark rate changes, settlement date changes and other Industry events.
• Guiding and managing professional across NY and India is crucial for the long-term stability and health of the team.  The candidate will be responsible to determine workload, assess skills (both present and in need of development) and set goals that are meaningful and achievable for associates to contribute to the team.  It is crucial to balance current and desired skill sets to maximize engagement and long-term productivity.
• Participate in Daily US Treasury Auctions Participation for both House and Customer Bids. The candidate ensures all bids from House and Customer are effectively and timely communicated to the Fed during the auction window.
• Coordinates efforts across teams to facilitate Trade Compressions, Book Moves and Mergers and Other Risk Optimization events to enhance Balance Sheet Utilization when requested by FLU. The team actively is engaged on Industry Events such as benchmark rate changes, settlement date changes and other Industry events.
• Working with Technology teams to constantly review current trade flows deficiencies, review existing controls and work with Front Line Units and Tech to enhance controls and develop new tools/controls, where found appropriate.
• Build a Risk culture within the teams where teams constantly review trade flow, control gaps/deficiencies, escalate and debate. Team is encouraged to raise Self-Identified Audit Issues where applicable to be able to structurally resolve existing control gaps.
• Driving Operational Excellence within the team is an integral part of his role. Working with the team in Identifying potential opportunities, memorializing the ideas and working with the technology teams and trade control management in prioritizing solutions.

Required Qualifications:

• 1 to 2 years of experience in the trade control/fixed income operations
• Should possess a strong understanding of derivatives products to provide SME (Subject-Matter Expert)-level support.
• Should possess strong understanding of laws, rules and regulations surrounding Global Markets/Fixed Income Trade Control (Ex- Govt Sec Dealers, TRACE, CFTC Part 43/45, Volcker 2.0 etc)
• Solid understanding of basic financial concepts such as time value of money, interest rate, mark-to-market, and time series modeling
• Detail-oriented to operation trade flow, data entry, and data reconciliation
• Ability to liaise across multiple functional teams to drive issue resolution.
• Ability to quickly analyze and make decisions in the event of a problem.
• Ability to quickly grasp new industry practices and create/document new processes.
• Strong organizational skills and ability to effectively prioritize multiple tasks.
• Excellent Excel reporting-related skills
• Must be client focused with proven track record of excellent communications and interpersonal skills with the ability to present to an audience.
• Ability to successfully navigate and connect within a matrix work environment
• Proactive thought leadership to identify and deliver process improvements and efficiencies.
• Must be self-motivated and able to work independently.
• Must be able to operate successfully in a fast-paced environment.

Desired Qualifications:

• Trade booking experience in any of the asset classes would be an added advantage.
• Experience in supporting rates, FX, and credit derivative trading.
• Understanding of Structured/Non-Linear Products (Ex - IR Caps and Floors, Swaptions, Toral Return Swaps, CMS Spread Options ETC) would be an added advantage.
• Exposure or working experience with emerging tech like Alteryx, Tableau would be an added advantage
• Experience and exposure to Audit/Audit Actions Steps resolutions is an added advantage.
• Knowledge of financial processing systems and accounting.
• Understanding of the “Best Practices” and front-to-back product flow to manage Operational Risk
• Relevant industry product knowledge.
• Knowledge of Operational Risk, Finance interaction, Risk & PnL support.
• Strives to bring new thoughts and ideas to teams to drive innovation and unique solutions.
• Excels in working among diverse viewpoints to determine the best path forward.
• Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner.
• Commitment to challenging the status quo and promoting positive change.
• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.
• Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world.
• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
• Excels in working among diverse viewpoints to determine the best path forward
• Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner
• Commitment to challenging the status quo and promoting positive change.
• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
• Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

Skills:

• Attention to Detail
• Written Communications
• Data Collection and Entry
• Oral Communications
• Record Keeping
• Recording/Organizing Information
• Strategic Thinking
• Active Listening
• Decision Making
• Negotiation

Shift:

Hours Per Week: