Job Summary
• Design, write, develop and improve digital experiences that help Wealth clients move from campaign interest to a clear next step.
• Take responsive, accessible pages and interactions from brief and prototype through production-ready front-end development, testing and release through approved processes.
• Use journey and performance evidence to improve live experiences.
Key Responsibilities
Role scope
• Individual contributor responsible for hands-on experience design, web content and production-ready front-end delivery.
• Work with campaign, creative, measurement and platform partners; do not own enterprise platform architecture or release approvals.
Design and deliver digital experiences
• Translate campaign briefs and client needs into clear journeys, responsive pages and accessible interactions.
• Create prototypes and develop production-ready front-end experiences, including campaign landing pages, activation journeys, calculators and short educational interactions.
• Build reusable components where appropriate; test across relevant devices and browsers; resolve defects; and work with platform partners to release changes through approved processes.
Create effective content
• Write and structure web copy, headlines, explanations and calls to action.
• Work with creatives on concepts and visual assets.
• Keep the destination page consistent with the campaign message and relevant lifecycle moment.
Improve journeys through testing
• Identify friction from campaign click to next action.
• Develop page and content variants for controlled tests.
• Use page and funnel results to recommend and implement improvements with experimentation partners.
Make delivery measurable
• Agree page goals, conversion actions and tracking needs with campaign and measurement partners.
• Implement agreed front-end tracking requirements with measurement and platform partners, verify that key actions are captured, and use the results to improve the experience.
Apply appropriate controls
• Use approved content, components and tools.
• Submit content and code for required reviews and release approvals; do not change product eligibility or suitability rules.
• Partner with relevant teams on decisioning-led experiences rather than owning decisioning models, enterprise pipelines or BI architecture.
Motivations
• Enjoys turning complex financial propositions into simple, useful client experiences.
• Likes combining design, writing and hands-on building, then learning from real usage and test results.
• Works across campaign, creative, measurement and technology teams to take an idea through to a live experience.
Skills and Experience
Must-have Skills
• User Experience Design
• User Interface Design
• Web Platform
Other Skills
• Copywriting & Content Writing
• User Interface Mock-Ups
• Digital Analytics
• Integrated Campaign Marketing
Experiences, Skills & Qualifications
Key Experiences
• Demonstrated experience taking digital experiences from brief and prototype through production-ready front-end development and release.
• Strong working knowledge of HTML, CSS and JavaScript or TypeScript; experience building responsive, accessible interfaces with a modern front-end framework or component-based approach.
• Ability to create reusable components, integrate approved content and assets, test across devices and browsers, and resolve defects.
• Experience writing or shaping client-facing web content, implementing agreed tracking requirements, and using journey, test or conversion results to improve live experiences.
• Work examples should show both design decisions and hands-on development.
Certifications / Qualifications
• No specific degree or technical certification proposed as mandatory.
• Demonstrated capability through relevant experience and work examples is required.
• Confirm any market-specific mandatory qualification with HR.
Languages
• Written and spoken English sufficient to develop clear client-facing content and collaborate on briefs, reviews and delivery.
• Confirm any additional market-language requirement with the hiring team.
About Standard Chartered
We're a global bank connecting clients to our differentiated network, offering growth opportunities in the world's most dynamic markets. Our strategy, which combines cross-border capabilities and leading wealth management expertise, helps us deliver our purpose - to drive commerce and prosperity through our unique diversity.
Over our 170-year history, and across a unique geographical footprint connecting Asia, Africa and the Middle East to each other and the world, we've built a bank like no other, with diverse capabilities and partnerships that set us apart.
What We Offer
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions, and geographies.
- In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global employee assistance programme, sick leave, mental health first-aiders and self-help toolkits.
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual, and digital learning.
Visit our careers website to learn more about us: www.sc.com/careers.
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