We’re seeking a future team member for the role of Vice President, Instruction Capture Client Event Manager to join Fund and Investor Solutions. This role is located in Lake Mary.
In this role, you’ll make an impact in the following ways:
- Represent Instruction Capture in client engagements as a subject matter expert, with a focus on Fund processing, including orders, baskets, and lifecycle events.
- Develop and maintain standardized Instruction Capture offering materials and client documentation, including due diligence content.
- Advocate for scalable, controlled, and STP-aligned workflows in client discussions and solution design.
- Partner with clients and internal stakeholders to support onboarding, event readiness, and operating model optimization.
To be successful in this role, we’re seeking the following:
- 7+ years of experience in Financial Services.
- Deep expertise in Instruction Capture, Fund Accounting, or related operational and client service domains.
- Strong experience across:
- Front-to-back trade lifecycle processes, from execution through capture, enrichment, and downstream processing.
- ETF or Mutual Fund lifecycle, including orders, baskets, NAV impact, and processing flows.
- Client service and fund accounting & operations.
- Demonstrated success in:
- Client onboarding and fund lifecycle events.
- Understanding of operational risk, controls, and regulatory frameworks.
- Collaboration with Operations, Relationship Management, external Clients.