The Blue Box.
Tiffany & Co. have defined luxury-style, the exemplary innovators renowned for the world’s most exquisite designs.
From our designs to our people, we dare to push the boundaries of what is possible – what in our imaginations could possibly exist within the Blue Box? It's this ingenuity and creativity that has made Tiffany & Co. the world’s most recognizable luxury brand.
Are you passionate about driving digital growth and online customer experiences? Do you thrive in a data-driven environment where performance media, analytics, and strategic execution come together? Are you looking for an opportunity to further your career within digital marketing at a world-leading luxury brand?
An opportunity has arisen for an experienced eCommerce Specialist to join our Omnichannel team in Sydney, CBD.
As an eCommerce Specialist, you will:
- Manage Paid Search and Paid Social budgets to maximize visibility and return on ad spend.
- Develop affiliate strategies and referral marketing to drive traffic from new customer sources.
- Review performance of traffic-driving digital channels with Google, Communications, and agency teams.
- Optimize website content and visual merchandising following global guidelines and local moments.
- Manage local EDM creation, audience targeting, and campaign execution for Australia and New Zealand.
- Optimize category and product grids (sorting, curation, and hygiene) to improve discoverability and conversion.
- Coordinate product badges, align on-site assortment with campaign priorities, and report on performance metrics.
- Coordinate day-to-day site content updates, localization QA, and global content author briefings.
- Execute A/B testing campaigns, customer journey optimization, and personalization strategies.
- Contribute to the omnichannel roadmap, mobile redesign, and site feature evolutions on Tiffany.com.
- Collaborate with global teams and stakeholders to prioritize digital projects and research industry best practices.
To be successful in this role, you will:
- Minimum of 3-5 years of experience in performance digital media.
- Deep hands-on experience working with Google Ads, Affiliates and other search platforms is essential.
- Good understanding of omni-channel customer management across website, and in store.
- Experience supporting e-merchandising activities (product grids, category maintenance, on-site discovery improvements).
- Experience with project management tools (e.g., Jira, Asana, Trello or similar).
- Hands-on familiarity with content management systems and authoring tools (e.g., Adobe Experience Manager (AEM)).
- Commercial mindset and team contributor
- Comfortable working in a fast-paced environment with multiple stakeholders and shifting priorities.
- Strong communication and collaboration skills; able to coordinate across regional and local teams.
Why Tiffany?
Generous salary, employee merchandise benefits and milestone gifts.
- High performing, caring, fun and dynamic team.
- Culture focused on collaboration, innovation, wellbeing and growth.
- Endless career opportunities with the world's largest luxury group - LVMH!
- Never-ending training and individual up-skilling opportunities.
- Great mentoring from highly experienced management team.
- Global opportunities for networking and cross-collaboration.
- Wellbeing and Charitable Giving/Volunteering Program.
- A vibrant, positive and socially connected team environment.