Relationship Manager C&EE (F/M/X), Director

Position Overview

For over 150 years, our dedication to being the Global Hausbank for our clients has been driven by our people – in around 60 countries and across more than 150 nationalities. Their deep understanding, insights, expertise, and passion help our clients navigate an increasingly complex world – be it in our Corporate Bank, our Private Bank, our Investment Bank or our Asset Management division. Together we can make a great impact on our clients homes and abroad, securing their lasting success and financial security.

Deutsche Bank’s Wealth Management business is one of the largest wealth managers worldwide. We offer our clients a broad range of traditional and alternative investment solutions, as well as comprehensive advice on all aspects of Wealth Management. As a trusted partner of wealthy individuals and entrepreneurs, family offices and foundations, we create lasting value for clients. We specialize in developing bespoke solutions for our clients around the world, for instance wealth planning across successive generations and international borders, asset management with individual risk management, loans and deposits.

We aim to become a highly competitive global wealth manager by combining financial strength and stability with trustworthy partnership and forward-thinking in order to build sustainable and beneficial client relationships. As a growth business for Deutsche Bank, we contribute towards building a more balanced, less capital intense and stable business model for the bank.

You as a Relationship Manager are the primary point of contact for clients to access the entire suite of wealth management capabilities and solutions offered by Deutsche Bank Wealth Management. This is achieved by working in close partnership with the Investment Manager (IM) in the day-to-day planning and servicing for the client. You are responsible for acquiring new clients - who are in line with the business proposition of the bank - and assets as well as grow existing business relationships, assuring a holistic and high-standard client experience.

As a Relationship Manager, you are part of a highly dynamic team and play an instrumental role in executing our growth strategy targeting Swiss (U)HNW clients (onshore), Entrepreneurs, Single/Multi Family Office and institutional investors.

Key Responsibilities

• Identify, develop, acquire and maintain HNW/UHNWIs, Entrepreneurs, Single/Multi Family Office and institutional investors

• Increase share of wallet /Assets under Management by undertaking a business development, sales or relationship management approach as appropriate

• Responsible for the overall Net New Assets creation and revenue generation on the respective books in a scalable and efficient way

• Balance client relationship, prospect building, investment growth, administrative compliance, personal growth and development on a day-to-day and longer-term basis

• Plan and manage resources (time, budget) to run an optimal business

• Work in close co-operation with other coverage, product and support functions to deliver DB’s value proposition, leveraging also other DB divisions where possible, namely Corporate Business, Investment Banking and Asset Management (DWS)

• Recommend investment products, credit solutions and services that are suitable for clients based on their objectives, resources, time, horizon, risk profile and preferences

• Review client portfolios periodically to ensure the portfolio performance is aligned with clients’ investment objective and risk profile

• Partner with IMs in covering clients to discuss/manage financial goals, risk tolerance, research/analyze market conditions, provide bank views of various investment types, recommend asset allocation and provide explanation on how they benefit/hinder investment objectives

• Act as the Accountable Client Owner with responsibility for all AML aspects of the client relationship; including KYC and account behavior

• Establish and maintain relationships with the management teams and informing management of any circumstances that require supervisory attention/review/approval as per compliance guidelines and policies

• Actively support the business / growth strategy, plans and values, new products and services, contributing to the achievement of a high performing team

• Participate in relevant client social events as well as in PR and other marketing activities

• Timely follow up, completion of various Key Risk Indicators highlighted locally and by the Booking Centre - periodic KYC reviews, Document deficiencies, cross border travel/meeting call reports portfolio reviews etc.

• Awareness of local compliance and regulatory requirements

• Document quality notes in a Call Report after prospect/client calls/meetings, summarizing discussions, additional actions required, including follow-up calls

• Build and maintain existing client relationships. Ownership of relationship process (from initiation to closure)

Skills

• Master’s degree with a background in Finance preferable

• Certified Chartered Financial Analyst (CFA) or Master of Business Administration (MBA) is desirable  

• At least 10  years of financial services experience as a Client Relationship Manager

• Fluency English is a prerequisite, additional C&EE language (esp. Polish) a significant asset

• Credible financial services experience as a Client Relationship Manager, preferably in the HNW/UHNWI segment

• Sound understanding of the Swiss private banking market as well as the current business of C&EE region (esp. Poland)

• Strong and natural interest in financial markets

• Excellent communication and collaboration skills

• Client-oriented, solution-oriented and able to work in a high paced environment under pressure

• Superior investment acumen and solid network of clients in the target coverage market is required

• Good understanding of Governing Regulatory Framework

• Strong Collaboration skills and excellent communication skills with a positive approach

• Professional integrity

• Ability to manage resources and allocate them for most effective use

• Willing and able to develop other staff

Well-being & Benefits

• Emotionally and mentally balanced
  We support you in dealing with life crises, maintaining stability through illness, and maintaining good mental health.

• Physically thriving
  We support you managing your physical health by taking appropriate preventive measures and providing a workplace that helps you thrive.

• Socially connected
  We strongly believe in collaboration, inclusion and feeling connected to open up new perspectives and strengthen our self confidence and well being.

• Financially secure
  We support you to meet personal financial goals during your active career and for the future.

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
We welcome applications from all people and promote a positive, fair and inclusive work environment.