Glencore is one of the world’s largest diversified natural resource companies and a leading producer and marketer of more than 60 commodities that make everyday life possible. Through a network of assets, customers, and suppliers spanning the globe, we produce, process, recycle, source, market, and distribute the raw materials that enable decarbonization while meeting today’s energy needs. With around 140,000 employees and contractors and a strong presence in more than 35 countries—across both established and emerging resource regions—our industrial and marketing activities are supported by a global network of more than 40 offices.
Purpose and objective
The Specialist in Communities and Social Performance will be the main point of contact of the project in the territory and will oversee the implementation of the Stakeholder Relationship Plan in the field. Its purpose will be to build and sustain long-term relationships of trust with the communities, organizations and local authorities in the area of influence.
From their direct knowledge of the environment, they will contribute to anticipating expectations, tensions and opportunities, facilitating clear, honest and timely communication between the project and its stakeholders. They will also ensure adequate registration, monitoring and attention of interactions, commitments, queries and complaints, in accordance with Glencore's standards.
The role is mainly carried out in the field, in dispersed rural locations in the Coquimbo Region, and involves frequent vehicle travel on rural and mountain roads, as well as periodic trips to La Serena and Santiago. The planning of the activities and the work agenda will be aligned with the calendar and operational needs of the project and the communities in the area of influence.
Qualifications & Experience
- Bachelor’s degree in Sociology, Anthropology, Social Work, Communication, Geography, Agronomy, Engineering, Law, Administration or related careers. Higher technical training with proven experience in territorial management will also be considered.
- Minimum 6 years of experience in community relations, local development, territorial public management or execution of social programs, including at least 3 years of direct field work.
- Sustained experience with rural communities and grassroots organizations, including facilitation of meetings and management of social information, engagements, and grievances.
- Direct and creditable knowledge of the Coquimbo Region, its localities, leadership, productive dynamics and local institutionality, with residence in the region.
- It is essential to have a driver's license with at least 2 years of experience and proven driving experience on rural and mountain roads.
- To successfully perform in the role, English and intermediate MS Office skills and digital registration and georeferencing tools are required.
The following will be valued:
- Diploma or specialization in community relations, local development, citizen participation, conflict management or sustainable development.
- Experience in mining, energy, infrastructure or services with a presence in rural communities.
- Experience of working with municipalities and public programs of local promotion and development.
- Intermediate level of English.
Key Skills
- Ability to build relationships of trust through active listening, empathy and clear and non-technical communication.
- Facilitation of meetings and management of tense situations with criteria, stability and focus on solutions.
- Rigor in the registration and traceability of commitments and interactions.
- Autonomy and organization to plan routes, agendas and field activities.
- Integrity, transparency and good management of limits and conflicts of interest.
- Safety awareness applied to driving and field work.
Key Accountabilities:
- Support the development and implementation of contracting strategies.
- Implement the Stakeholder Relationship Plan in the field, strengthening relationships of trust with communities, organizations and local authorities.
- Manage community interactions, commitments, inquiries, and complaints, ensuring their timely registration, follow-up, and closure.
- Analyze the dynamics of the territory and identify risks, tensions, relevant changes and opportunities for the project in advance.
- Organize and facilitate meetings, informative activities and spaces for citizen participation, promoting clear, transparent and respectful communication.
- Coordinate the work of the technical teams on the ground and support initiatives for social investment, local development, employment and local supply.
- Promote Glencore's standards of safety, integrity, human rights and conduct in all activities and interactions of the role.
At Glencore Copper SAOP, we are committed to creating a diverse and inclusive work environment that enables the active and full participation of everyone in our organization, in line with fair employment practices.
- In Chile, all our job opportunities fall under Law No. 21.015.
- In Peru, all our job opportunities fall under Law No. 29.973.
- In Argentina, all our job opportunities fall under Law No. 22.431.