Job Summary
As an Assistant, Central Cash Operations, you will support the accurate and efficient processing of local and foreign currency banknotes. You will be responsible for handling bulk cash transactions, preparing cash for branch and ATM replenishment, performing daily reconciliation, and operating cash-sorting equipment.
This is a hands-on operational role that requires a high level of accuracy, integrity, collaboration, and attention to detail. You will also provide general clerical and administrative support to ensure the smooth running of Central Cash Operations.
The Role Responsibilities
- Process bulk cash deposits and withdrawals for local banks and corporate clients.
- Pack, unpack, sort, count, bundle, flatten, and verify banknotes received from or delivered to branches, remote-site ATMs, banks, and corporate clients.
- Handle local and foreign currency notes for branch replenishment and transactions with agents and local banks.
- Check cash bundles and ensure all cash is processed accurately and in accordance with established operational procedures.
- Process coins received from corporate clients when required.
- Perform daily cash balancing, online and general ledger entries, and reconciliation of relevant reports.
- Operate note-sorting and note-bundling machines safely and efficiently.
- Handle telephone calls, correspondence, and operational enquiries from branches and customers.
- Support administrative activities, including branch draft orders, inter-branch mail, and general clerical duties.
- Protect customer and Bank information by following applicable data-protection, security, risk, and operational-control requirements.
- Identify and escalate operational, conduct, risk, or compliance issues through the appropriate channels.
- Perform other responsibilities assigned under relevant Group, country, business, or functional policies and procedures.
Qualifications
• Education: Secondary
• Languages: Chinese and English
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.