Education: Degree in Hospitality Management, Hotel Management, Event Management, Business Administration, or an equivalent qualification.
Experience: Minimum 5 years of experience in luxury hospitality, VIP guest relations, or high-end event management, ideally within luxury, watchmaking, fashion, or premium industries.
Strategic & Brand Vision: Deep mastery of luxury service standards, guest journey management, and the ability to translate brand heritage, values, and craftsmanship into engaging, authentic storytelling.
Operations & Bespoke Experiences: Proven track record in designing and managing tailor-made VIP visits, exclusive experiences, and complex, multi-stakeholder itineraries with flawless logistical execution.
Standards & Team Leadership: Experience developing and implementing global hospitality guidelines to ensure absolute consistency across touchpoints, alongside a strong ability to coordinate and train internal teams and external providers.
Stakeholder Management: Exceptional interpersonal and communication skills to collaborate seamlessly with senior management, artisans/watchmakers, PR teams, and international markets.
Profile & Mindset: Detail-oriented, proactive, and autonomous, with a genuine passion for luxury, Swiss watchmaking, and innovative experiential concepts. High cultural awareness and ability to thrive in a demanding, fast-paced environment.
Languages: Fluent in English and French (oral and written); any additional language is a strong asset.

Hospitality Manager (W/M)

Encuentra más ofertas como esta