Specialist - SD Operations

Job Summary

• Manage data of HR system (employee portal and myHR).

Key Responsibilities

Strategy
• To support HR Specialist Delivery (HRSD) and HR stakeholders in Country as per defined operating model.
• Be able to apply in in-depth knowledge, process and product expertise and collaborate with the GPS Operations, Country HR Specialist Delivery and other HR Stakeholders for deliverables per requirement.

Processes
• HR Data Analysis & Report (Employee Portal & myHR )
• Manage/maintain data of overall HR operation to improve efficiency of HR operation.
• Generate accurate data to secure transparency.
• Ensure transparency through accurate data creation and validation in timely manner. 
• Before each month's payroll, deliver HR information related to salary changes to the payroll manager. 
• Provide accurate information and support work when requesting HR-related materials/work.
• Monitor and address errors in HR system.
• Build organic relationships with each business
• Improve work efficiency through smooth communication with HR stakeholders and related businesses. 
• Respond accurately to inquiries and update requests related to HR data.

Risk Management
• Maintain data confidentiality; during every interaction ensures data is only disclosed to validated individuals and that any data disclosure complies with the bank’s data protection standards.
• Stays vigilant, proactive, risk aware and operates within the bank's risk management and compliance framework.
• Manages risk with every interaction ensuring any advice provided is within the Bank’s guidelines and taking part of assessment on the Data confidentiality requirement.

Regulatory & Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Country Head of HR Specialist Delivery
• Country Head of HR
• Country HR Business Partners
• Country PRB

Other Responsibilities
• Embed Here for good and Group’s brand and values in GBS China & Guangzhou; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)

Skills and Experience

• Data Consolidation and Validation
• Microsoft Applications 
• Standard Operating Procedures
• Effective Communication
• Human Resources Information Systems Operations

Qualifications

Education
• Bachelor or above
Training
• HR-related knowledge and basic understanding of businesses
• Understanding of technical environment of overall HR system
• Understanding of IT security policies and related standards and the system operation process in the bank
• Close relationship with internal/external stakeholders and business/group counterparties and smooth communication skill (writing and oral communication skill)
• Proficient in Excel, PowerPoint, MS word and PC
Languages
• Proficiency in Korean and English

Competencies

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What We Offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers