Senior Site Reliability Engineer (SRE)

Position Overview

Job Title Senior Site Reliability Engineer (SRE)

Location Birmingham

Corporate Title Assistant Vice President

The Senior Site Reliability Engineer (SRE) is a hands-on technical leadership role responsible for improving the reliability, availability, performance and operational resilience of critical services. You will apply software engineering practices to operations, reduce operational toil and build scalable, secure and observable platforms across hybrid-cloud environments.

You will define and manage service level indicators (SLIs), service level objectives (SLOs) and error budgets, partnering with application, infrastructure and product teams to balance reliability with delivery velocity.

You will lead incident response and problem management, strengthen monitoring and alerting, facilitate blameless post-incident reviews and ensure corrective actions deliver measurable improvements.

You will automate repetitive operational work, improve deployment safety and capacity planning, and promote resilience through testing, runbooks, recovery patterns and engineering standards.

The ideal candidate combines strong systems, cloud and software engineering expertise with sound judgement, stakeholder management and the ability to mentor engineers in modern SRE practices.

What we’ll offer you

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its centre.

You can expect:  

• Hybrid Working - we understand that employee expectations and preferences are changing. We have implemented a model that enables eligible employees to work remotely for a part of their working time and reach a working pattern that works for them
• Competitive salary and non-contributory pension
• 30 days’ holiday plus bank holidays, with the option to purchase additional days
• Life Assurance and Private Healthcare for you and your family
• A range of flexible benefits including Retail Discounts, a Bike4Work scheme and Gym benefits
• The opportunity to support a wide ranging CSR programme + 2 days’ volunteering leave per year

Your key responsibilities

• Improve service reliability: Deliver measurable improvements in the availability, stability and performance of the Control-M and UC4 platforms by defining and managing SLIs, SLOs, error budgets and service-health reporting
• Prevent business disruption: Strengthen end-to-end monitoring, alerting and capacity management so that job failures, infrastructure constraints and performance degradation are identified and resolved before they affect critical business workloads
• Reduce incidents and recovery time: Lead production incident response and problem management to restore service quickly, eliminate recurring failure patterns and reduce incident volumes and mean time to recovery
• Scale operations through automation: Automate Control-M and UC4 provisioning, upgrades, certificate management, health checks and recovery activities to reduce manual effort, operational risk and time to deliver
• Deliver safe and resilient change: Improve the success of platform upgrades, agent deployments and configuration changes through automated validation, rollback controls, resilience testing and production-ready runbooks
• Strengthen ownership and control: Partner with application, infrastructure, security and service teams to ensure clear support accountability, timely remediation and compliance with operational, security, audit and regulatory requirements

Your skills and experience

• Strong hands-on experience administering and engineering enterprise Control-M and UC4/Automic platforms, including architecture, agents, scheduling, upgrades, patching, integrations and high-availability configurations
• Proven SRE experience improving workload automation reliability through SLIs, SLOs, monitoring, alerting, capacity planning, performance tuning and disaster-recovery testing
• Demonstrable expertise in production incident response, root-cause analysis and problem management, with a track record of reducing recurring job failures and improving service recovery times
• Strong automation and engineering skills using scripting, APIs, Infrastructure as Code and CI/CD practices to automate provisioning, upgrades, certificate management, health checks and operational recovery across Control-M and UC4
• Promote a culture of learning, reliability, ownership and continuous improvement within the team and across engineering
• Share practical knowledge across software engineering, production operations, observability and incident management
• Proven ability to leverage AI tools to enhance productivity, optimise workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs

How we’ll support you

·         Training and development to help you excel in your career

·         Flexible working to assist you balance your personal priorities

·         A culture of continuous learning to aid progression

·         A range of flexible benefits that you can tailor to suit your needs

About us

Deutsche Bank is the leading German bank with strong European roots and a global network. Click here to see what we do.

Deutsche Bank in the UK is proud to be named in The Times Top 50 Employers for Gender Equality and has been awarded a Proud Employer Trailblazer Status from Stonewall and named in their Top 100 Employers.

If you have a disability, health condition, or require any adjustments during the application process, we encourage you to contact our Adjustments Concierge on adjustmentsconcierge@db.com to discuss. For more information about our recruitment process and available adjustments, please visit our Hiring Experience page.

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
We welcome applications from all people and promote a positive, fair and inclusive work environment.