W Sephora piękno oznacza poczucie bycia dostrzeganym, docenianym i silnym, zarówno indywidualnie, jak i zespołowo. To głębokie więzi z innymi, celebrowanie różnorodności i inkluzywności, odkrywanie swojego potencjału i zmienianie świata na lepsze każdego dnia. Razem tworzymy piękno.
Role Purpose
The HRIS & Benefits Administration Specialist is responsible for providing day-to-day operational support for HR systems and managing the company’s benefits and wellbeing portfolio. The role combines strong technical aptitude, user-centric service delivery, and close collaboration with HR, HRIS, and HRIT teams.
Key Responsibilities
HRIS & HR Tools Support
- Provide daily support to end users of HR systems and tools, acting as a first point of contact for HRIS-related inquiries
- Troubleshoot system issues and coordinate resolution, including collaboration with HRIT and external vendors
- Work with a ticketing system (e.g. ServiceNow) to manage incidents, requests, and system enhancements in line with SLAs
- Support and actively contribute to project teams involved in the implementation of new HR tools and the development of existing HRIS solutions
- Participate in user testing, data validation, and system configuration activities
- Support change management initiatives by creating, updating, and maintaining user guides, manuals, FAQs, and other navigation materials for HR systems
- Ensure clear, user-friendly communication of system changes and enhancements
- Knowledge of SAP SuccessFactors is considered a strong asset.
Benefits & Wellbeing
- Coordinate and manage the local benefits and wellbeing portfolio
- Monitor and analyze ROI of benefits, including employee satisfaction, utilization, and perceived usefulness
- Track market trends and best practices in benefits and wellbeing to ensure competitiveness and relevance
- Support the implementation and development of new or existing benefits, including employee communication and documentation
- Drive wellbeing initiatives and actively engage employees through the cafeteria / benefits platform
Key Skills & Competencies
Required
- Fluent Polish, English proficiency at minimum B2 level, with the ability to work effectively in an international environment
- Strong proficiency in MS Office, particularly Excel and PowerPoint
- Tech savvy, with the ability to quickly learn and efficiently navigate new IT systems and tools
- Strong systems orientation and ease in troubleshooting technology-related issues
- Excellent communication skills, with the ability to explain technical topics in a clear and user-friendly way
- Strong focus on internal customer experience, with a proactive and solution-oriented mindset
- Ability to work effectively across teams and functions
Personal Attributes
- Detail-oriented and well-organized
- Service-minded with strong ownership and accountability
- Collaborative team player with a continuous improvement mindset
Our offer:
- Stable employment based on employment contract through an external company
- Benefits cafeteria
- Flexibility with working hours and an option of occasional home office (2 days per week of home office, 3 days of working in our green and comfortable office)
- Trainings, upskilling
- Plenty of opportunities to work with international teams (mostly with France and Czechia)
U nas znajdziesz:
• Społeczność, w której ceni się autentyczność, a siła naszych różnic napędza nas do działania.
• Kulturę wzmacniania, uczenia się i rozwoju, która oferuje narzędzia, przestrzeń i możliwości do nauki i wprowadzania innowacji.
• Pracę, która daje satysfakcję. Od codziennej współpracy z klientami po inspirowanie całej branży – każde działanie ma znaczenie.
Dołącz do nas i stań się częścią czegoś pięknego.
W Sephora cenimy różnorodność i jesteśmy zaangażowani w tworzenie i promowanie środowiska sprzyjającego integracji wszystkich osób.