Be accountable for end-to-end control management coverage across the APAC Business Platform and designated Operations processes.
As a Control Manager – Associate within Asset Management, you will promote a proactive risk and control culture and partner with business executives through a joint accountability model to drive early risk identification, effective control design and evaluation, and sustainable solutions to mitigate operational risks. Your coverage will span four pillars: Control Design & Expertise; Risks & Controls Identification/Assessment; Control Breaks & Resolution; and Control Governance & Reporting—working across cross-functional teams to deliver continuous improvement via key control initiatives, self-assessments, root cause analysis, process reviews, and control testing.
Job Responsibilities
- Ongoing monitoring and assessment of the operational risk and control environment
- Assessing risk to determine whether or not to heighten or escalate based on defined indicators
- Designing controls in partnership with Business Executives, providing control implementation support, and performing control evaluation with the centralized control testing team
- Providing control-related subject matter expertise for relevant projects and initiatives impacting APAC Business Platform and Operations processes
- Performing issue and action plan administration end-to-end; validating action plan execution
- Conducting root cause analysis for errors and operational risk events; identifying key themes/trends and driving sustainable remediation
- Developing meaningful metrics and management reporting on the health of the operational risk and control environment
- Supporting governance committees and forums
- Building partnerships across Operations, Business, Risk, Compliance, Audit, Technology, and other stakeholders
Required Qualifications, Capabilities and Skills
- Bachelor’s degree or equivalent experience required
- Minimum of 5 years of financial services experience in controls, audit, quality assurance, risk management, compliance, or related functions
- Proficient knowledge of control and risk management concepts with the ability to design, create, and evaluate controls with business partners
- Strong critical thinking, attention to detail, and analytical skills; ability to synthesize data and identify control deficiencies/root causes
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio)
- Fluent in both written and verbal English and Chinese required
- Ability to work autonomously, manage competing priorities, and operate effectively in a fast-paced environment
Preferred Qualifications, Capabilities and Skills
- Business knowledge of Asset Management Operations, including familiarity with Fund Accounting, Product Administration, and Fund Reporting operating models
- Excellent written and verbal communication/presentation skills; ability to influence and drive actionable outcomes
- Strong collaboration, stakeholder management, and relationship-building skills across cross-functional organizations
- Experience supporting governance, issue management, metrics/reporting, and control testing/assurance activities