Senior Solution Development Engineer

Job Title

About the team

The AI Assistant team is Amadeus' AI-native organisation, built to move at startup speed and make Amadeus the trusted travel infrastructure that leading AI Assistants rely on. It operates as a Bridge that sets direction, customer crews facing the AI Assistants, and use-case and platform squads owning delivery end to end. Requirements arrive unstable and partly undefined; the value of this role is precisely to make them tractable.

About the role

Understand, identify and define needs

• Interact with Product Managers — and directly with customers where relevant — to ensure a full understanding of business needs, customer constraints and product intent.
• Transform high-level product vision into detailed, unambiguous functional and technical requirements, working with the full range of stakeholders including security, legal, operations, finance and support.
• Perform sufficient analysis to ensure requirements are complete, consistent and ready to be worked on, with explicit acceptance criteria, edge cases and open questions surfaced early.

Analyse and design solutions

• Participate in the design of solutions across the team's use cases, ensuring consistency, reuse and usability across capabilities and squads.
• Convert business requirements into functional specifications and high-level designs; run feasibility studies and propose viable options with their trade-offs.
• Analyse cross-functional requirements and contribute to cross-organisation solutions by interacting with all stakeholders — architects, technical and functional experts, platform teams and delivery squads.
• Ensure proposed solutions meet business objectives and comply with Amadeus standards, including non-functional requirements: performance, reliability, security, data protection and cost.

Stay hands-on

• Develop prototypes and proofs of concept according to Amadeus standards to de-risk design choices and validate feasibility.
• Model and review data structures, APIs and integration contracts where they are structuring for the solution.
• Contribute to the validation phase and support the debugging of existing solutions alongside Product Management, in order to stay close to the reality of the system.

Recommend transversally and align stakeholders

• Act as the functional and technical expertise entry point for the products and use cases handled within the department.
• Issue transversal recommendations that improve consistency, remove duplication and anticipate dependencies across squads and platform teams.
• Communicate progress on solutions and agreements at any stage of the mission within the core team.
• Document and present solution recommendations to stakeholders in solution review forums, with the ability to explain complex technical information in simple ways to a diverse audience.

Secure delivery and handover

• Hand over validated solutions to the delivery squads when entering the development phase, and remain the reference for functional clarifications throughout the build.
• Work closely with delivery teams to ensure the right functionality is built, in a timely manner and in line with the intent.
• Produce and maintain the functional and technical documentation required by the requesting departments.

Who we look for

• Curious and adaptable professional who enjoys bringing structure to ambiguity and solving new problems.
• Strong bridge-builder able to connect customer needs, product vision, and technical implementation.
• Systems thinker with a solid understanding of software platforms, integrations, APIs, and modern digital architectures.
• Hands-on contributor who is comfortable prototyping, validating ideas, and working closely with engineering teams.
• Collaborative and influential communicator capable of aligning diverse stakeholders around practical, scalable solutions.

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.  

Amadeus is an equal opportunity employer and committed to an accessible recruitment process. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.

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