ResponsibilitiesSociété Générale Securities Services is one of the main administration and custody actor for the fund industry in Luxembourg. We offer a complete range of services for institutional clients: liquidity management, custody services, funds administration, transfer agent and issuer services.As part of the client service team, you will provide general support to client service managers in their daily tasks and you will be in direct contact with clients ( Asset Managers, Insurance or Corporates) to help them in their requests.Specifically, you will be required to:Keep the overview of client satisfactionSupport client service managers in their daily actions and help them in SGSS digital transformation Work closely with internal deparments to ensure effective communication to and from the client A questionnaire will be provided to you in order to check your VIE (Société Générale and Business France) eligibility. For an efficient analysis of your application, please make sure to truthfully answer all the questions. Please note that it is mandatory to provide us a formal proof of your M2 diploma validation before the assignment start date. No VIE mission will start without this document. *Grade sheets are not accepted as justification of diploma.Profile requiredPLEASE NOTE that since this program is primarily an international development program, candidates cannot apply to a VIE assignment in their own country of citizenship.To facilitate the examination of your application by our English-speaking managers, we thank you for applying in English.Studies & experience:Graduate with a Master degree from Business/Engineering School or University with a specialization in Finance/BusinessA previous experience in banking/insurances/asset management would be appreciated Language skills:Fluent in EnglishTechnical, operational & soft skills:Good communication and presentation skillsProficient/Good command of MS OfficeStrong listening and analytical skillsProactivity, spearheading of proposalsThe VIE assignment in a nutshellThis VIE in Luxembourg is to begin as soon as possible, but you need to plan 3 months between your application date and the beginning of your VIE assignment. It will last 12 months.The VIE is a specific contract, under Business France’s eligibility criteria, opened to candidates under 28 and from the member states of the European Economic Space. For further information (including your financial indemnities), please see Mon VIE-VIA Business France.Why join usAs soon as you arrive, you will be integrated into our teams and will learn every day alongside our experts, who will support you in your tasks. Gradually, you will become more independent in your projects, making this experience a real career accelerator. You will also discover all the diversity of our businesses, in a sector that is constantly evolving and innovating.At the end of your VIE, various opportunities could be offered to you, in France and abroad.Business insightAt Societe Generale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious.Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating and taking action are part of our DNA.If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!Still hesitating?You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices, and sharing their skills with charities. There are many ways to get involved.

V.I.E. Client Service Manager - Retail & online banking - Luxembourg, Luxembourg

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