Manager, Account & Relationship Management - Regional Director, Nursing Education Field Sales - Remote GA or FL

LOCATION: Remote home based and residing in Atlanta, Georgia metro or residing in larger cities in Florida such as Orlando or Fort Lauderdale to support regular, in-person customer visits throughout the territory.

This is a field-based sales position serving colleges and universities with nursing programs across a defined geographic territory.

OVERVIEW

The Regional Director, Nursing Education Field Sales leads a team of field-based sales professionals responsible for driving revenue growth, expanding institutional partnerships, and improving customer outcomes across an assigned region. This leader develops and executes regional sales strategy; coaches the team to achieve revenue, pipeline, and adoption goals; and builds senior-level relationships with nursing faculty, program directors, deans, administrators, and other academic decision-makers. The role requires strong leadership, disciplined execution, accurate forecasting, and effective collaboration with enterprise accounts, implementation, training, marketing, product, and customer success teams.

RESPONSIBILITIES

• Develop and execute a regional sales plan aligned with company revenue, growth, retention, and market-share objectives.

• Lead, coach, and develop field sales representatives through regular field travel, account reviews, pipeline reviews, and performance discussions.

• Establish clear expectations, territory priorities, and accountability for prospecting, opportunity advancement, adoption growth, implementation readiness, and customer retention.

• Build and maintain executive-level relationships with nursing program leaders, faculty, administrators, and institutional stakeholders.

• Guide the team in selling consultatively across the curriculum, connecting educational solutions to program goals, student outcomes, faculty needs, and institutional priorities.

• Ensure opportunities, activities, forecasts, contacts, and account plans are complete and accurate in the customer relationship management system.

• Monitor regional performance, identify risks and opportunities, and implement timely action plans to close gaps.

• Partner with enterprise account managers and other sales leaders to coordinate account strategy, clarify ownership, and deliver a consistent customer experience.

• Collaborate with marketing, product, training, implementation, and customer success teams to support effective positioning, adoption, onboarding, and ongoing use.

• Provide competitive and market intelligence, including emerging customer needs, competitor activity, product feedback, and regional trends.

• Recruit, onboard, retain, and develop a high-performing, inclusive sales team.

• Manage regional travel and expenses responsibly and in accordance with company policy.

• Represent the organization at customer meetings, conferences, industry events, and internal leadership meetings.

QUALIFICATIONS

Education: Bachelor’s degree or equivalent combination of education and relevant experience.

Required Experience:

• 5+ years of experience in field sales, account management, or business development, including at least 2+ years of experience leading sales professionals.

• Demonstrated success achieving revenue and growth goals in a complex, consultative sales environment.

• Experience managing a sales pipeline, forecasting accurately, and using a customer relationship management platform to drive execution.

• Ability to travel regularly throughout the assigned region and attend national meetings as required.

Preferred Qualifications

• Experience in nursing education, higher education, educational publishing, healthcare education, or education technology.

• Knowledge of curriculum-wide solutions, assessment and testing products, digital courseware, and implementation requirements.

• Experience leading a geographically dispersed field sales team.

• Established relationships with nursing education leaders or professional associations.

• Advanced degree in business, education, nursing, or a related field.

Measures of Success

• Achievement of regional revenue, growth, retention, and market-share goals.

• Healthy pipeline coverage, accurate forecasting, and consistent sales-process execution.

• Growth in strategic institutional and curriculum-level partnerships.

• Effective customer onboarding, adoption, and long-term account health.

• Improved team capability, productivity, engagement, and retention.

• Strong cross-functional alignment and timely resolution of customer issues.

Skills and Competencies

• Sales leadership: Ability to set direction, translate strategy into action, and hold the team accountable for measurable results.

• Coaching and talent development: Skill in observing performance, delivering clear feedback, building capability, and addressing performance gaps promptly.

• Strategic account planning: Ability to assess complex institutions, identify decision-makers, prioritize opportunities, and coordinate resources.

• Consultative selling: Strong discovery, presentation, negotiation, objection-handling, and closing skills.

• Nursing education acumen: Understanding of nursing programs, curriculum needs, faculty workflows, student success priorities, accreditation considerations, and educational technology.

• Business and financial acumen: Ability to interpret performance data, evaluate return on investment, manage regional resources, and make sound commercial decisions.

• Pipeline and forecast discipline: Strong attention to data quality, opportunity progression, probability, timing, and risk.

• Executive communication: Clear, concise, and credible written and verbal communication with customers, team members, and senior leaders.

• Cross-functional collaboration: Ability to establish role clarity, align stakeholders, resolve issues, and maintain shared accountability for customer outcomes.

• Change leadership: Ability to lead teams through evolving products, technology, processes, territories, and market conditions.

• Customer focus: Commitment to responsive service, effective implementation, long-term partnerships, and measurable customer value.

• Organization and execution: Strong prioritization, time management, follow-through, and attention to detail in a geographically dispersed environment.

• Digital proficiency: Confident use of CRM, virtual meeting, presentation, reporting, and productivity tools.

TRAVEL: Up to 50% or higher during key selling seasons and lower during semester breaks

#LI-Remote

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation:

Compensation range listed is based on primary location of the position.  Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. 

Additional Information:

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.