Join a team where your campaign expertise and drive for operational excellence directly shape how customers experience our brand. You'll work at the intersection of marketing, technology, and strategy — with the resources and cross-functional partnerships to make a real impact. This is a role for someone who thrives on complexity, moves with purpose, and is energized by delivering results.
As a Senior Associate Campaign Manager in the Marketing Operations team, you will lead the end-to-end execution of marketing campaigns across multiple products and channels. You'll partner with teams across Marketing, Product, Strategy, Legal, Compliance, and Technology to deliver high-quality, compliant campaigns that achieve business goals and elevate the customer experience.
Job responsibilities
- Lead end-to-end execution of complex marketing campaigns, ensuring timely delivery, quality, and compliance with established standards
- Partner with cross-functional stakeholders to coordinate requirements, approvals, testing, and launch activities
- Manage campaign timelines, dependencies, risks, and issue resolution to ensure successful execution
- Ensure customer-facing assets meet legal, regulatory, and operational requirements prior to deployment
- Drive operational excellence through process optimization, control enhancements, and automation initiatives
- Analyze campaign execution performance and identify opportunities to improve effectiveness, scalability, and efficiency
- Influence stakeholders across multiple teams to drive alignment and achieve business objectives
- Support team development through knowledge sharing, mentoring, onboarding, and cross-training activities
- Contribute to strategic initiatives that enhance campaign management capabilities and improve the customer experience
Required qualifications, capabilities, and skills
- Bachelor's degree or equivalent experience
- 3+ years of experience managing complex projects, marketing campaigns, or operational initiatives in a fast-paced environment
- Strong project management, organizational, and prioritization skills with the ability to manage multiple initiatives simultaneously
- Demonstrated ability to influence and collaborate effectively across a broad range of stakeholders
- Strong analytical, problem-solving, and decision-making capabilities
- Excellent written and verbal communication skills
- Proven ability to identify improvement opportunities and drive results through execution
Preferred qualifications, capabilities, and skills
- Experience within financial services or another highly regulated industry
- Experience supporting digital marketing, customer acquisition, or customer engagement initiatives
- Experience leading operational improvement or transformation efforts
- Familiarity with marketing workflows, approval processes, and campaign execution frameworks
- Experience leveraging automation, AI, or emerging technologies to improve business processes
Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.