EMEA PMO Customer Service Logistics

LVMH · Paris, Ile-de-France, France · France

EMEA PMO Customer Service Logistics Operations

Moët Hennessy, the Wines and Spirits Division of LVMH, regroups twenty-four Maisons, many of which have been around for centuries, while other are just starting their journey. Our vision is to lead the future of luxury Wines and Spirits from nature to communities.

Located in the most prestigious terroirs around the world, we have unique savoir-faire from winemaking to art de vivre, hospitality, and brick-and-clicks retail management to craft exceptional experiences for consumers.

For many years, with the ambition to pass on a better world to future generations, we have been committed to the Living Soils Living Together program structured around four key commitments: Regenerating our Soils, Mitigating our Climate Impact, Engaging Society, and Empowering our People. Moët Hennessy is proud to promote a diverse, equitable and inclusive working environment for all.

As an employer, Moët Hennessy offers unique journeys throughout its global ecosystem, opportunities to develop new skills and grow professionally.

The Customer Service & Logistics Transformation PMO is responsible for driving and coordinating strategic transformation initiatives across EMEA Customer Service and Logistics operations. The role ensures the establishment of common operational fundamentals, governance, processes, data standards and reporting capabilities while orchestrating cross-functional transformation Programs and ensuring sustainable adoption across Markets, Regions and Central teams.

The PMO acts as the single point of coordination between Supply Chain, Customer Service, Logistics, IT, Finance, Data, Master Data, Procurement and 3PL partners to ensure successful execution of the transformation roadmap and delivery of business benefits.

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