As a Senior Product Delivery Associate in Product & Transformation Connectivity, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value.
Job responsibilities
- Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies
- Supports the completion of change management activities across functional partners and monitors adherence to the firm’s risk, controls, compliance, and regulatory requirements
- Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources
- Build systems to handle payments and streamline onboarding, focusing on automation to reduce manual work and improve efficiency
- Leverage technology to map client and employee journeys, ensuring seamless experiences
- Foster strong cross-functional collaboration, influencing teams to work together toward shared goals
- Centralize servicing within COS, demonstrating executive presence and leadership
- Coordinate plans that translate strategy into actionable steps, bringing new operating models to life
- Identify pain points and use automation to solve them, improving processes and outcomes
- Lead projects that address specific challenges, uniting teams to enhance the client experience
- Communicate complex stories simply, making solutions clear and actionable for senior leadership
- 3+ years of experience or equivalent expertise in product management or a relevant domain area
- Demonstrated performance in either product management or relevant domain area
- Experience executing operational management and change readiness activities
- Experience in product deployment processes
- Strong team player with cross-functional collaboration skills
- Leadership and executive presence
- Ability to influence and gain buy-in for strategic initiatives
- Technical aptitude and comfort with automation and data-driven processes
- Excellent communication skills, able to simplify complex topics for senior stakeholders
- Data analysis skills to support decision-making and solutions
- Developed knowledge of the product development life cycle
- Experience with payment products or client technical onboarding
- Ability to coordinate strategy and execution plans
Visa sponsorship is not available for this position
Work Schedule: Full-time in office, on a 40-hour per week schedule in Chicago, IL or Plano, TX