Aviva Canada’s Learning and Development team is seeking a detailed and dynamic Learning Coordinator to support a series of Leadership Training Programs.
Reporting to the Senior Manager, Learning and Development, the ideal candidate is highly organized, confident, and proactive, with the ability to manage multiple programs while building strong relationships with leaders, stakeholders, vendors, and participants. They are comfortable navigating competing priorities and ensuring a seamless learning experience from planning through execution.
Program planning and management:
- Managing multiple programs through coordination and logistics for a seamless participants end-to-end journey
- Sending out invitations, registration, reminders using LMS, and Outlook
- Manager all Learning & Development Service Now inquiries and response
- Rescheduling participants when required and providing updated instructions
- Maintain a training calendar to prevent overlap of sessions and scheduling coverage is organized
- Administer all psychometric assessments to participants
- Tracking progress and reporting outcomes on a weekly basis
- Reviewing and update communication to ensure market specific updates have been made.
- Deliver all sessions in a cost-effective manner
- In person session set up and post session wrap up coordination
- Send out learning surveys, psychometrics, data and reporting
Collaboration and Stakeholder Management
- Attend regular project team meetings and provide regular status updates on activities, identifying any issues or challenges.
- Attend global logistic meetings, team meetings and daily huddles, for all updates and alignment to programs to make necessary updates.
- Leverage relationships with key functions to support session delivery both Canada and the UK partners.
- Collaborate with external vendors (Food, hotel, transportation) and work alongside procured suppliers to deliver the event
Skills and Capabilities
- Proactive individual who thrives in a fast-paced environment and is committed to delivering exceptional learning experiences
- Confident communicator who can professionally engage with leaders, executives, vendors and stakeholders at all levels
- Demonstrate sound judgement and can make decisions independently while escalating risks when appropriate
- The ability to react quickly and be flexible to changing demands
- Experience coordinating executive or leadership development programs
- Advance knowledge in Excel
- Proficient in LMS, SharePoint, and digital communication tools
- Strong time management and detail oriented with the ability to multi-task, and managing several programs at a time
- Post secondary education in or equivalent experience in adult learning, event management, marketing, communications, learning and development
- Minimum 3+ years coordinating complex programs, learning initiatives, or projects involving multiple stakeholders and competing priorities
Additional Information
Aviva Canada is committed to providing accommodations for people with disabilities during all phases of the hiring process including the application process. If you require an accommodation because of a disability, we will work with you to meet your needs. Applicants need to make their needs known in advance. If you are selected for an interview and require an accommodation, you are encouraged to advise the Talent Acquisition Partner who will consult with you to determine an appropriate accommodation.