Manager, Product Management — Sourcing & Procurement
Zora AI™ by Deloitte | Deloitte Consulting Products (USI)
About the Role
Zora AI™ by Deloitte is Deloitte's agentic AI platform, delivering role- and function-specific products — including Finance, Procurement, Supply Chain, Customer, and Human Capital — built on the NVIDIA AI stack and underpinned by Deloitte's Trustworthy AI™ framework.
Deloitte is looking for a hands-on Product Manager to own the Sourcing & Procurement product area within Zora AI end-to-end. Based in US-India (USI Office), you'll own the roadmap, the team, and the outcomes for a defined slice of the procurement portfolio — spanning requisitioning, sourcing and RFx, contract management, supplier onboarding and collaboration, and purchase-to-pay — turning real practitioner pain points into digital workers that deliver measurable value. You'll set direction in partnership with the Product Lead, run discovery and delivery across multiple workstreams, and bring deep procurement domain expertise to every decision, all while ensuring trust, adoption, and business impact for enterprise users.
This is a builder's role with real ownership: you're accountable not just for what your team ships, but for the vision, prioritization, and people behind it. You'll work closely with US-based product owners, sponsors, and offering leaders, and you'll mentor and grow the Consultants and Analysts around you.
Key Responsibilities
Own Your Product
- Own the roadmap, backlog, and outcomes for the Sourcing & Procurement product area, and take a lead role — alongside the Product Lead — in shaping the 12–18 month vision and strategy
- Make prioritization and trade-off calls across multiple workstreams (requisition, sourcing/RFx, contract management, supplier onboarding, purchase-to-pay), sequencing by value, effort, and readiness
- Define and own the KPIs that prove impact: adoption, efficiency gains, cost reduction, supplier performance, and workflow completion
- Know when something isn't working — flag it early, make the case to change course, and retire low-value work fast
Discover & Validate
- Lead discovery to understand procurement practitioners, category managers, and finance stakeholders, and translate what you hear into prioritized, high-value use cases
- Frame and test hypotheses through user research, prototypes, and competitive analysis of procurement platforms before committing to build at scale
- Use generative and evaluative research to continuously answer "are we building the right thing?" and "are we building it right?"
Ship as One Team
- Take features and agent capabilities from concept through define, shape, build, and scale
- Own PRDs, epics, user stories, acceptance criteria, and workflow diagrams for agent behaviors, tool use, human-in-the-loop patterns, and exception handling across your product area
- Run sprint planning, reviews, and the daily cadence that keeps delivery moving with engineering, data science, and design
- Own launch, adoption, and iteration — instrument the product and act on what the telemetry and voice-of-customer data show
- Work in an AI-native way, using AI and agentic workflows across discovery, build, and delivery
Trust & Governance
- Partner with risk, compliance, and cybersecurity teams to define evaluation approach, monitoring plans, auditability, and governance requirements aligned to the Trustworthy AI™ framework
- Own trust and audit-readiness outcomes for your product area, including policy adherence and reduction of high-severity model risks
Clients & Go-to-Market
- Stay close to clients — lead demos, discovery sessions, and feedback conversations with procurement leaders and category managers, and turn what you hear into roadmap decisions
- Own go-to-market inputs for your area: positioning, pricing/packaging input, demos, and enablement, partnering with sales, alliances, and delivery on pursuits, pilots, and launches
- Stay fluent in the market realities shaping procurement products: data privacy, ERP/CRM ecosystems, connector marketplaces, and SaaS vs. on-prem considerations
Work Across the Network & Lead the Team
- Partner with Deloitte Consulting Delivery and Practice teams across India to align the product area with delivery capacity and real client needs
- Mentor and develop the Consultants and Analysts on your team, raising the bar on product craft, and act as the go-to escalation point for your product area
- Collaborate with Sourcing & Procurement SMEs to collect product feedback and establish an advisory council
Key Deliverables
- Owned roadmap and delivery for the Sourcing & Procurement product area, with direct input into broader portfolio strategy
- PRDs, epics, user stories, and acceptance criteria across all agent capabilities in your area
- Use-case catalog and prioritization framework (value, feasibility, risk, readiness)
- MVP/pilot plans with success metrics, rollout phases, and scale criteria
- Trust & governance artifacts: evaluation approach, monitoring plan, audit/logging requirements
- Release plans and launch-readiness inputs (docs, training, demo scripts, enablement)
- Customer feedback loop: telemetry dashboards, voice-of-customer insights, iteration plan
- Development plans and coaching cadence for direct reports/mentees
How Success Will Be Measured
- Adoption: active users, repeat usage, workflow completion rates, feature utilization
- Business impact: cycle-time reduction, cost-to-serve/spend reduction, supplier performance and exception-resolution improvements
- Quality & reliability: task success rate, low rework/rollback rates, latency/uptime, healthy incident trends
- Trust & compliance: audit readiness, policy adherence, governance review outcomes
- Delivery excellence: roadmap predictability, on-time releases, stakeholder satisfaction
- Team leadership: growth and performance of mentees/direct reports, delivery quality across the product area
- Customer outcomes: pilot-to-scale conversion, referenceable wins in procurement engagements
Reporting Relationships
Reports to a Senior Manager / AVP of Product Management. Works as one team with engineering, data science, and design; partners with US-based product owners, sponsors, and offering leaders; collaborates with GTM, account, risk/compliance, and Deloitte Consulting Delivery and Practice teams across India. May mentor or informally guide Consultants and Analysts on the team.
Working Model & Stakeholders
Remote + hybrid model (typically 2–3 days onsite), with flexibility based on team and client needs, operating in agile product teams on a regular release cadence.
Core stakeholders: Engineering (platform + product squads), Data Science/Applied AI, Design/Research, Cybersecurity & Privacy, Risk/Legal/Compliance, Domain SMEs (procurement, sourcing, supply chain, finance), Sales/Alliances/Delivery, and client-side procurement leaders, category managers, process owners, IT, and operations.
Qualifications
Required
- 8–12 years in product management or product ownership, including owning a product area end-to-end with measurable business outcomes
- Track record of shipping products or major features from discovery to launch, and leading through ambiguity across multiple concurrent workstreams
- Strong hands-on product craft: backlog, PRDs, user stories, acceptance criteria, and day-to-day partnership with engineering and design in an agile setup
- Fluent in discovery and validation — user research, hypothesis testing, experimentation — not just delivery
- Experience delivering products involving AI/ML (GenAI preferred), including evaluation, monitoring, and iteration loops
- Exposure to procurement, sourcing, or supply chain — either as a product focus or through direct stakeholder work — with demonstrated ability to build domain depth quickly
- Comfortable client-facing, including product demos and discovery with senior stakeholders
- Experience mentoring or informally leading other product managers, owners, or analysts
- Working knowledge of enterprise integration patterns (APIs, identity/SSO, RBAC, data pipelines)
- Based in India, able to work virtually with US stakeholders on US-market direction and nuances
Preferred
- Domain depth in procurement/sourcing (direct/indirect sourcing, RFx, spend analytics, supplier management, purchase-to-pay)
- Experience with agentic architectures (tool calling, RAG, workflow orchestration, multi-agent patterns)
- Familiarity with LLM evaluation (quality metrics, red-teaming, grounding, hallucination mitigation) and observability
- Zero-to-one product or feature launch experience
- Consulting, enterprise transformation, or platform product experience (shared services, reusable components, governance)
- Experience with OCI/SAP/ERP/CRM ecosystems, S2P/ procurement suites, and connector marketplaces
- Products, professional services, or enterprise-technology background
Core Competencies
- Owns outcomes and team performance, not just outputs
- Problem-obsessed and customer-centric
- Strong product craft paired with delivery and governance discipline
- Bias to action — ships, learns, iterates, and adjusts course early
- Clear communicator across engineering, design, risk, and senior stakeholders
- Data-driven, with sound judgment under ambiguity
- Develops others — mentors and raises the craft of the team around them
Why This Role Matters
Great products are built by people who stay close to the user and close to the craft — and great product organizations are built by people who can also lead others to do the same. This role owns a strategically important slice of the procurement portfolio in Zora AI, from vision through delivery through governance, while growing the next generation of product talent in USI. It's where strong product managers step into broader ownership and prove they're ready for a portfolio.