Control Management is an independent function within Human Resources that advises, counsels, and challenges the business on risk mitigation strategies, and evaluates the effectiveness of processes, risks, and controls. As a Control Manager aligned to EMEA and providing support globally, you will be focused on four areas: Risk Identification & Assessment, Control Design & Evaluation, Issues & Control Deficiencies, and Control Governance & Reporting. You will bring independent challenge, practical solutions, and a continuous improvement mindset, partnering closely with Human Resources leaders and Country Heads to embed strong, scalable controls across key employee experiences and support safe, well-governed change.
Job Responsibilities
- Provide dual-hatted Control Management support for EMEA regional coverage and global, cross-product control projects.
- Provide independent risk challenge through targeted reviews, issue analysis, and root-cause identification.
- Partner with HR stakeholders as a trusted advisor, embedding a continuous and integrated risk assessment approach to support change initiatives and product transformation.
- Lead end-to-end delivery of assigned cross-product control projects/programs from initiation through implementation and closure.
- Support internal and external review readiness by ensuring clear documentation, evidence, and timely closure of action plans.
- Own responsibility for one or more EMEA countries, engaging regularly with country leadership on emerging risks, local developments, and control priorities.
- Support regional risk and control governance forums (agenda setting, materials, facilitation, and follow-up actions).
- Partner with second line and independent assurance teams (e.g., Operational Risk, Compliance, Legal, Data Privacy, Resiliency, Internal Audit) to align on key risk themes and outcomes.
- Support internal and external review readiness by ensuring clear documentation, evidence, and timely closure of action plans
Required qualifications, capabilities, and skills
- Relevant experience in project management, operational risk, controls, control management, audit, or a related risk discipline
- Understanding of operational risk management frameworks and practices, including risk identification, control assessment, issue management, and reporting.
- Demonstrated ability to assess risk across regulatory, legal, operational, and reputational dimensions
- Demonstrated strong delivery discipline by turning objectives into structured plans, managing dependencies and milestones, and driving initiatives to completion in a matrixed, multi-stakeholder environment.
- Strong analytical and problem-solving skills, with the ability to synthesize complex information into practical guidance, clear actions, and concise updates for senior leaders.
- Strong written and verbal communication skills, including the ability to translate complex topics into clear actions
Preferred qualifications, capabilities, and skills:
- Experience covering Human Resources process areas such as recruitment, compensation, payroll, benefits, mobility, talent development, or employee relations
- Operations, particularly payment / funds transfers experience
- Experience working within a global organization supporting geographically dispersed teams.
- Experience driving control simplification and automation (for example, shifting from manual checks to preventative or system-based controls)