We are seeking a Vice President, Business Continuity/Recovery to join our Markets team in Singapore. This role reports to the Markets Resiliency Lead. You will coordinate response and recovery efforts during disruptive events, ensuring seamless communication and support across all levels of the organization, shape the business response to disruptive events and play a pivotal role in enhancing the risk, resiliency and governance environment of the Markets Platforms. This role is located in Singapore.
In this role, you’ll make an impact in the following ways:
- Coordinate Markets’ APAC preparation for, response to and recovery from disruptive events (e.g., technology incidents, geopolitical issues, site/facility issues) partnering closely with Platform Leadership to ensure an efficient and effective response and recovery.
- Deliver resiliency messages and updates during disruptive event. Provide timely updates on incident status, mitigation actions, and service availability changes. Keep all stakeholders, especially customers, informed of progress and critical developments.
- Ensure effective handoff of ongoing incidents to colleagues in other regions for continuous client support.
- Support the business resiliency team to ensure the business is meeting corporate policy requirements related to Business Continuity plans across the APAC region, including coordinating regional activities for BCP review and testing activities as required.
- Engage with APAC Branches and represent the Business in various committees and forums to ensure local requirements relating to Business Continuity and Resiliency are met and provide updates on disruptions and incident management. Assist in internal and external reviews, including but not limited to compliance, risk, and audit reviews.
- Work with business partners in ensuring remedial activities and process enhancements relating to dependent processes are developed holistically, ensuring the lessons learned are applied to prevent future re-occurrence.
We are looking for a candidate who is eager to grow and develop in a dynamic and supportive environment. You should have:
- Bachelor’s degree or equivalent experience.
- 7-10 years of experience in banking with a focus on business continuity, disaster recovery, or incident management.
- Knowledge of Business Continuity and Operational Resiliency requirements in APAC.
- Additional relevant experience in fields such as risk management, engineering, client communications, or client service is also highly valued.
- Experience in writing client-facing and executive-level communications highly regarded.