Organizational Data Services Senior Specialist

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Job Description:

Role Synopsis:

People & Communication (P&C) Operations & Advisory (O+A) is an internal global HR shared services organisation, responsible for delivering centralised and standardised HR services for BP from a number of geographical delivery centres as appropriate for BP’s footprint. S+S are the first point of contact for P&C related matters; the team are policy and process guides, dedicated to delivering the best customer experience.

The purpose of Organizational Data analyst role is to support the business in the organization process and data changes across the breadth of the Workday processes. This can come in the form of providing guidance and information to employees, managers and HR relating to this topic, administer and transaction employee and organizational cases through cases, support reorganizations by working closely with the appropriate partners to project handle changes to successful completion.

Key Accountabilities:

• Good understanding of the organization and its functions and the operation as well as the internal process. Able to contextualize the subject area to the organization, its functions and processes

• Work closely with Workforce Admin team within and across Regional Delivery Centre(s) to ensure overall operational objectives are met including alignment of process changes related to Organization Management, employee data related and providing support to investigate, liaise, and resolve complex issues involving multiple systems and partners

• Monitor and contribute towards improvement of the Organization Management processes and procedures are being followed in accordance to the Standard Operating Procedures

• Handle the integration data error logs, working with either the WFA team and Solutions Support team to identify and resolve issues
• Support and implement any Workday processes’ mass data uploads with high attention to detail and accuracy, including transactions and handle associated tasks for employee personal and job-related data service requests
• Support Workday configuration changes through testing of changes and coordination with country and global functional team

• Provide support for new joiners including producing training plans and keeping on-boarding materials up to date
• Coach and mentor team members regarding specific operational issues and processes, providing feedback to line manager where necessary
• Act as the first point of escalation within the team, coordinate the resolution of business issues

• Assist and coordinate Services projects and support Solutions projects using process expertise and project management guidelines
• Be an ambassador for change encouraging agile ways of working & improvements to day-to-day activities and Subject Matter Expert areas

Essential Education:

·         Bachelor’s degree is preferred or relevant experience

·         Minimum of 3 years of relevant previous experience

Technical Capability

• Breadth and depth across the HR technical areas and able to provide professional advice and act as a coach to others in most of the areas
• Prior experience in HR Shared Service / service centre in a multi-national organisation
• Developing specific technical capability and experience in organisational management
• A passion and interest in emerging trends in customer experience and how this can enhance business performance
• Experience of working in a multi-national and multi-lingual environment
• Analytical thinking – comfortable using analytics to identify outcomes and influence decision making, e.g. ER strategies, targeted retention, succession planning & strategic workforce shaping
• Digital fluency - not only comfortable and competent using technology to enable and enhance ways of working and thinking, also comfortable in the wider digital environment and the work with business transformation including people, processes and data driven actions. 

Business Capability

• Drives value-adding solutions and a track record of improving/adding value
• Externally orientated – actively working on developing external connections, aware of guideline and actively learns from others. Ability to analyse leading practice, market trends and benchmarking
• Relationship management – Ability to build and maintain relationships with customers. Is building and applying skills in active listening and is able to communicate effectively (written and verbal)
• Eye for business & customer focus– keeps up to date with internal and external context, seeks to understand the relationship between their activity and the local business drivers. Aware that HR is an enabler of the business and seeks to ensure HR solutions lead to enhanced business

Leadership & EQ Capability

• Continually enhancing capability in line with HR Capability Framework with an equal balance of EQ, IQ and Drive
• Group mind-set - demonstrates an understanding of the value of, and ability to develop, high quality, trust-based relationships with HR colleagues & with the wider organisation - leaders & employees
• Is self-aware and actively seeks input from others on impact and effectiveness
• Effective team player able to work successfully across organisational boundaries
• Applies judgement and common sense - demonstrates good understanding of client's business and is able to apply sound judgement / wise counsel
• Acts with integrity; role model of BP V&Bs to others in the function and business

At bp, we provide the following environment and benefits to you:

• A company culture where we respect our diverse and unified teams, where we are proud of our  achievements and where fun and the attitude of giving back to our environment are highly valued
• Possibility to join our social communities and networks
• Learning opportunities and other development opportunities to craft your career path
• Life and health insurance, medical care package
• And many other benefits.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment.

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Legal Disclaimer:

We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.