Job Summary
• Lead a team of Credit Initiation Analysts to process transactions within defined LCPM & DOI parameters, with clear focus on underwriting turnaround time and productivity across products.
• Ensure standard end-to-end processing and decisioning, including AIP capability, while improving efficiency through hubbing, automation and process streamlining without compromising controls.
• Embed strong risk, governance and conduct standards while partnering with key stakeholders to resolve escalations, support investigations and ensure smooth BAU delivery.
Key Responsibilities
Strategy
• Awareness and understanding of TAT and Productivity of underwriting team with respect to different products. Manage a team of Analysts for processing transactions within the defined CCPM parameters. Handle local investigations for FRM supporting central FRM and GBS.
Business
• Awareness and understanding of the multiple-products, various stakeholders and the market in which we operate.
Processes
• Maximize the opportunity to reduce costs without compromising controls through hubbing, automation and streamlining of processes. Ensure Standard E2E processing and decisioning flow including AIP capability is in place for ALL products.
People and Talent
• Strengthen the RRO organisation, address capability gaps and refresh development. Drive and continuously Employee engagement. Manage a team of Analysts for processing transactions within the defined CCPM parameters.
Risk Management
• Strengthen discipline in adherence to processes and standards and ensure country procedures aligned to Group standards. Fully engage in initiating and driving the programme of embedding a risk culture. Strongly reinforce lessons learnt from control failures and sub-optimal risk decisions.
Governance
• Improve the effectiveness of the reviews / meetings / forums to achieve precision in identifying key vulnerabilities and speed in mitigating emerging risks. Ensuring unit is always following OR guidelines. No surprise findings in GIA, Regulatory and Peer Reviews.
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
• CI Team, Lending Operations, Business/ Product, CRM, Collections, Branch , CCU Team, Legal & Compliance Team, Bank empanelled external vendors
Other Responsibilities
• Escalation management, Ensure smooth processing of BAU work, Manage work force in optimum way so as to get maximum output, Continuous training and feedback sharing, Anticipate changes well in advance
People and Talent
• Set direction and drive high performance by translating strategy into clear direction, aligning individual goals to team outcomes and providing regular, constructive feedback.
• Develop talent and capability through coaching and career conversations that build critical skills, stretch potential and prepare individuals for future opportunities.
• Lead by example by role-modelling the Bank’s valued behaviours, upholding strong risk and conduct standards, exercising sound judgment, and creating an inclusive team culture that supports wellbeing, values diverse perspectives, and drives accountability.
Skills and Experience
Must-have Skills
• Underwriting skills
• PD skills
• Team Management skills
Other Skills
• Stakeholder Management
• Training skills
• Negotiation skills
• Escalation management
Qualifications
Key Experiences
• Minimum 8 years of underwriting experience; experience in credit/PD assessment, people leadership, stakeholder management, escalation management, training and vendor management.
Certifications / Qualifications
• MBA / CA qualified
Languages
• English
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.