SKILLS:
TECHNICAL & ANALYTICAL
- Strong analytical mindset; able to work with large datasets
- Proficiency in Excel and BI tools (Power BI, Tableau, Qlik, or similar)
- Experience with CRM systems (Salesforce or similar)
- Ability to automate reports and streamline data workflows
- Fast learner with adaptability to new tools and systems
BUSINESS & INTERPERSONAL
- Excellent organizational skills with strong time-management skills
- Strong attention to detail and accuracy in handling data
- Clear communicator, both written and verbal
- Client-centric mindset with sensitivity to luxury standards
- Collaborative, proactive, and effective in cross-functional environments
- Comfortable working in a fast-paced, deadline-driven setting
REQUIREMENTS:
- Bachelor’s degree in Business, Marketing, Business Analytics, Economics, or related field
- Minimum 2 years’ experience in CRM support, retail analytics, or client insights (luxury preferred)
- Strong Microsoft Office skills, especially Excel and PowerPoint
- Understanding of CRM platforms; Salesforce experience is a plus
- Experience with BI tools is a plus
- Fluency in English
- Demonstrated ability to manage sensitive client information with discretion
JOB EXPECTATIONS:
- Hybrid schedule: 4 Days per week in office, 1 day remote (Friday).
- Possible regional travel to support markets as needed.