Job Summary
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
“The role will provide CFCR advisory support to the Markets business, covering a broad range of business, regulatory and financial crime risk matters. This may include risk advisory, regulatory and business reviews, investigations and assessments, surveillance-related matters, licensing, market abuse risk, governance and other Markets-related CFCR activities. The individual will be expected to work closely with Group and Country CFCR stakeholders and provide risk-based, commercially pragmatic advice while maintaining appropriate independent challenge.”
The responsibilities includes, working across Business, Products, Clusters and Countries Compliance and Specialist teams to perform:
- Risk Identification, Analysis and Assessment of CFCC Risks, measure exposure to those risks and design, build and recommend control framework to mitigate and manage those risks, to enable structural and thematic risk response or remediation.
- Risk monitoring of dynamic changes to risk and control environment, generate operational level insights to enable operational or tactical risk response or remediation.
- Perform targeted deep dive into material or emerging or unknown risk areas due to a change in threat profile or business strategy, to enable structural risk response or remediation.
- Manage issues and events as it occurs, perform root cause analysis and lessons learnt, remediate vulnerabilities, reduce exposures, fix gaps to improve control environment.
- Manage CFCC risks introduced due to business change, perform a holistic assessment of impact of those changes to Businesses, mitigate and manage those risks proactively, to enable a sustainable growth of business.
- Provide Business risk advisory in areas such as policy and regulation, business, or product change, to enable a sustainable growth of business.
- Provide actionable risk insights and recommendation actions & decisions to Business, Products, Clusters and Countries Compliance and Specialist teams for them to drive & deliver client aware and risk focused outcomes and decisions.
- Work with CFCC Product Owners in continuous improvement of products and services, build and innovate using reg tech and data analytical products.
Key Responsibilities
Strategy
• Provide support & input to Group/Region/Country/Client Business operating model design of relevant FCC and business processes.
• Contribute to implementing the direction and leadership for the Country/Department, consistent with the vision and strategy for FCC and in support of the Group’s strategic direction and growth aspirations.
• Contribute meaningfully to the realization of the country and cluster ambition to become a data-driven team.
• Advise Country and Cluster management on potential barriers to better use of data and solutions to problems.
Business
• Support relevant stakeholders to make decisions based on current and possible future policies, practices, and trends.
• Keep track of and provide advice to relevant stakeholders on the interpretation and application of regulatory expectations, laws, best practices and policies related to FCC. providing timely, responsive and quality FCC regulatory compliance guidance.
• Ensure that risk frameworks and associated standards are effectively communicated and understood by process owners.
Processes
• Working in close partnership with CFCC Governance, Business Advisory, FCC Case Investigation and Control Operations and other stakeholder teams:
• Provide oversight over the determination of FCC-related policies and procedures
• Provide advice (and including via CFCC Business Advisory) to relevant stakeholders on compliance with Group standards and Singapore requirements relating to FCC risks
• Coordinate on governance related matters, in conjunction with CFCC Governance, including but limited to FCC Enterprise Wide Risk assessment, internal forum matters.
People & Talent
• Promote and contribute to an environment where knowledge exchange, continuous learning, agile, prioritisation, deadline management, streamlined workflows and collaborative work practices are the norm.
• Promote and embed a culture of openness, trust, and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.
• Execute through example, build, and influence the appropriate culture and values. Maintain strong relationships with the wider Professional Services team, Countries, Business and CFCC Risk Managers encouraging collaboration.
• Provide constructive development feedback at business, function, country, and individual level as appropriate on CFCC matters.
• Contribute materially to the exchange of knowledge, best practice and lesson learned across the network between Professional Services and CFCC colleagues especially in relation to regulatory risks and compliance with relevant regulations and internal policies/standards.
• Transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviours.
• Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.
• Stimulate an environment where forward planning, prioritisation, deadline management and streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm.
Risk Management
• Deliver the defined aspects of the Professional Services role to support the Group’s CFCC risk management approach and objectives.
• A full understanding of the risk and control environment for CFCC risks.
• Supports efforts to ensure the effective management of CFCC matters management of regulatory issues that have a significant impact on the Bank and support relevant stakeholders to respond to regulatory questions. Collaborate with relevant Business, Risk and CFCC stakeholders to work towards holistic risk management across client segments / products risks.
• Understand technical aspects of systems relevant to CDD, Client Risk Assessments, Name and Transaction Screening, AML Monitoring and Case Management
• Provide advice (typically via CFCC Advisory) on the application of risk management frameworks (e.g. ORF, GRA)
• Apply Group and SG FC policies and processes (AML surveillance, client screening, risk assessment) to manage risks
• Make recommendations (and/or implement) to relevant stakeholders (typically via CFCC Advisory) on possible risk management responses to identified risks and/or findings of concerns from investigations.
• Advise relevant stakeholders on outcomes of FC risks identification and assessment methodologies.
• Oversee the review and analysis of the client base to identify and manage high risk clients, or specific country reviews.
• Determine applicability and priority of Issues and Events triggered internally / externally, perform root-cause analysis, and perform look-across analysis. Establish unified Issue & Event management across all lines of defence.
• Validate CFCC applicability of Change Risk Assessments.
• Take a leading role in the proposal of control improvements, enhancements and simplifications related to processes that manage CFCC risk, where appropriate.
• Collaborate with Business and CFCC Risk Managers to work towards holistic risk management across client segments / products risks.
• Liaise with the internal audit and CFCC Assurance functions to ensure that any CFCC weakness identified by the internal audit function relating to the Professional Services function, including oversight of risk acceptance and/or mitigating action plans.
• Collaborate with the other CFCC teams to anticipate horizon risks that may have a significant impact on the Bank and develop effective strategies to mitigate such horizon risks including global standards for conduct or business.
Governance
• Develop appropriate risk-based compliance framework for identifying, assessing, managing, monitoring, mitigating, and reporting CFCC risks.
• Develop or assist in developing and recommend appropriate Risk Assessment standards across CFCC risk types, meeting all Compliance requirements.
• Build in the identification and escalation of potential business CFCC related risks and issues to senior management through appropriate governance channels and the Quality Assurance framework.
• Support the management of end-to-end lifecycle of audit, assurance, and regulatory reviews, in relation to Professional Services, including tracking, remediation and preparing lessons learned from such reviews.
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.
Key stakeholders
• CFCC
• Audit and 2LA
• Legal
• Regional and Group FCC
• First line Business Units
• Fraud Risk Management
• FCSO and FCC ACT Investigations
• Country and Group Technology
• Country Senior Management of relevant Committees, including the CEO / CEO’s Office
Other Responsibilities
• Embed Here for good and Group’s brand and values in the Professional Services, Risk Insights team.
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures;
Skills and Experience
• Business Acumen, Product and Operations
• Business Ethics
• CFCC Risk Management
• CFCC Risk Advisory
• Leadership (Influencing and Inspiring)
• Managing Change
• Data gathering, analytics and insights
• Enterprise and Operational Risk Management
• Collaboration and Stakeholder Management
• Regulatory Environment – Financial Services
Qualifications
Overall Working Experience:
• 10+ overall working experience, Banking or Financial Institution or Regulator or Fintech or equivalent industry
Domain and Functional Experience:
• 10+ years in at least one of the below
• 5+ years of advanced practitioner level experience in Conduct or Compliance or Financial Crime Risk management, and/or
• Conduct & Compliance Risks
• Data Risk
• Conflict of Interest
• Non-Financial Regulatory Reporting
• Regulatory Conduct
• Market Conduct
• Client Conduct
• Financial Crime Risks
• Anti-Money Laundering
• Anti-Bribery & Corruption
• Sanctions
• Fraud (Internal and External)
• 4+ years of advanced practitioner level experience in Business or Product or Operations Risk Management with exposure to Conduct or Compliance or Financial Crime or Control Oversight in a front or first-line role, and/or
• 3+ years of advanced practitioner level experience in adjunct or interconnected risk operations disciplines (e.g., Financial Crime Risk Surveillance Operations, Compliance Surveillance Operations)
Other important Experience:
• 3+ years of extensive experience
• Well versed with tools and techniques of analysing potential risk exposures
• Understanding of effective communication skills.
• Understanding of best practice risk assessment techniques and risk management frameworks.
• Understanding of the key features of relevant laws and regulations relevant to the Group
• Sound judgement on business practices, regulatory relationship management and reputational risk,
• Ability to balance both detail oriented and big picture perspectives.
• Ability to collaborate and work dynamically across functions.
Other important Experience:
• We value your practical and hands-on experience in the above domains.
• Any industry certifications in the CFCC domain are most welcome (e.g., ACAMS, ICA).
• Any industry certifications in the Business or Product domain are most welcome
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.